Registration Specialist at Revology

Batesville, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Registration, Customer Service, Attention to Detail, Communication Skills, Problem-Solving, Technology Navigation, Insurance Verification, HIPAA Compliance, Team Collaboration, Payment Collection, Demographic Collection, EHR Systems, Authorization Requirements, Professional Appearance, Patient Flow Support, Confidentiality

Industry

Hospitals and Health Care

Description

Role: Registration Specialist Location: On-Site; Batesville, Indiana Travel: No travel required Classification: Hourly, Non-Exempt Reports to: Patient Access Leadership Salary Range: Commensurate with experience About the role The Registration Specialist is responsible for ensuring accurate and efficient patient registration across all points of service. This includes obtaining complete demographic and insurance information, verifying coverage, collecting required payments, and delivering exceptional customer service. The Registration Specialist plays a critical role in supporting a high-performing revenue cycle by enabling timely, accurate billing and contributing to a positive and seamless patient experience. Responsibilities Greet patients professionally and complete accurate registration for inpatient, outpatient, emergency and ancillary services. Collect and verify patient demographics, insurance details, consent forms, and required identification. Ensure all information is entered accurately into the Electronic Health Record (EHR) and patient accounting systems. Verify eligibility and benefits through payer portals, clearinghouse, or real-time systems. Confirm referral and authorization requirements; notify clinical teams of missing or incomplete authorizations. Communicate coverage issues or discrepancies to patients and escalate as appropriate; refer patients to financial counseling when additional assistance or screening is needed. Collect required payments prior to service following departmental and organizational policies. Ensure all registration activities comply with HIPAA, EMTALA, CMS and organizational policies. Collaborate with clinical departments to support patient flow and minimize delays; escort patients to appropriate departments when indicated or advised. Keep patients/visitors apprised of patient status and any delays; ensure a tidy waiting area for patients and guests. Comply with and hold with utmost regard all compliance requirements to protect patient privacy and confidentiality. Stay curious, kind and contribute positively to the Revology culture. The health + harmony of the team is everybody’s responsibility at Revology. The statements stated in this job description reflect the general duties as necessary to describe the basic function, essential job duties/responsibilities, job requirements, physical requirements and working conditions typically required, and should not be considered an all-inclusive listing of the job. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise balance the workload. Requirements 2+ years of experience in healthcare admissions, patient access, customer service or medical office setting preferred. Ability to work effectively with patients, providers, and team members in a professional and caring manner; strong customer service and communication skills. Excellent attention to detail and ability to follow established procedures. High school diploma or equivalent required; bachelor’s degree or equivalent experience preferred. An aptitude for problem-solving, patience and flexibility while working in the complex industry of healthcare revenue cycle. Ability to comfortably navigate a technology-focused setup to efficiently complete assigned work (multiple monitors + several applications open simultaneously). remote work requirements Internet capability must be a high-speed internet connection of 40Mbps speeds or greater.. physical requirements Must be able to perform physical activities, such as, but not limited to: moving or handling (lifting, pushing, pulling and reaching overhead) office equipment and supplies weighing 1 to 25 lbs. unassisted. Frequently required to sit for extended periods during the workday. Manual dexterity and visual acuity required. Must be able to communicate effectively on the telephone and in person. working conditions Work will generally be performed indoors in an office environment. Must maintain a professional appearance and manner. employment eligibility Candidates must be legally authorized to work in the United States without sponsorship.

Responsibilities

The Registration Specialist is responsible for accurate patient registration, including collecting demographic and insurance information, verifying coverage, and ensuring compliance with regulations. They also provide exceptional customer service and support the revenue cycle by enabling timely billing.