About the job

Position Title: Registration Support

Department: Registration

Job Purpose

The purpose of this role is to provide assistance to students, faculty, and staff at the registration counter and to support the day-to-day operations of the Registrar’s Office. The role ensures efficient service delivery, accurate record maintenance, and adherence to institutional processes and guidelines.

Key Responsibilities

• Serve at the Registration Counter, assisting with day-to-day requests and inquiries from students, faculty, and staff.
• Support the team in the preparation and issuance of official letters (e.g., enrollment letters, status confirmations).
• Maintain accurate and up-to-date records of student status, including withdrawals, dismissals, and other changes, in accordance with established guidelines.
• Ensure proper documentation procedures by scanning and uploading student and course-related documents into the system.
• Issue student ID cards and operate the ID card machine in coordination with registration activities.
• Actively participate in the implementation of graduation procedures and work collaboratively with the team to support all related activities.
• Represent the Registrar’s Office during university events, such as student orientation programs, open week, and external exhibitions.
• Perform other administrative tasks as assigned by the Registration Manager to support the overall operations of the Registrar’s Office.
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Minimum Educational Qualifications Required For The Role

• Bachelor’s degree in any discipline
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Minimum Years Of Experience Required

• 1-2 years of experience in a similar role or a related field is preferred
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Nature Of Relevant Experience Required

• 1-2 years of experience in the administrative role with experience in ERP is preferred.
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Language – Skills

• English is a must
• Arabic is preferred
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Special Skills And Abilities

• Strong interpersonal and communication skills with the ability to interact effectively with students, faculty, and staff.
• Excellent organizational skills and attention to detail.
• Effective time management and the ability to prioritize tasks in a busy environment.
• Flexibility and adaptability to shifting priorities and operational needs.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with student information systems.
• Professional, courteous, and student-centered approach to service delivery.
• Team-oriented with a proactive and collaborative work ethic.
• Discretion and confidentiality in handling student records and sensitive information.