Registry Administrator at Redflex Traffic Systems Canada Limited a Verra Mobility Company

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Apr, 26

Salary

0.0

Posted On

08 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Attention to Detail, Organizational Skills, Problem-Solving, Collaboration, Process Improvement, Documentation, Data Management, KYC Checks, Project Management, Stakeholder Engagement, Technical Support, Time Management, Adaptability, Cultural Awareness

Industry

technology;Information and Internet

Description

The opportunity. The Registry Administrator plays a vital role in the day-to-day operation of the Verra Registry. In this role, you will work directly with registry users to manage accounts, support project submissions, and enable the issuance, transfer, and retirement of verified units that drive real-world environmental impact. You will review submissions for accuracy and completeness, respond to user enquiries with a strong service mindset, and collaborate closely with certification, finance, and technology teams to keep registry operations running smoothly. Beyond daily operations, you will contribute to ongoing improvements by helping refine processes, enhance registry functions, and improve internal and external user documentation. This is an exciting opportunity for a detail-oriented, service-focused professional who enjoys problem-solving, cross-functional collaboration, and being part of a mission-driven organization making a global difference. The role. Support registry users with opening and using their accounts, including creating new project records, and issuing, transferring, and retiring VCUs and other units. Review documents submitted by accountholders for completeness and accuracy. Respond to accountholder enquiries and registry-related requests, always maintaining a high standard of registry user satisfaction. Coordinate closely with the Verra program team to ensure project listing, registration, and issuance requests are processed efficiently. Work closely with other Verra departments on user requests and issues. Work with the Verra Registry developer to resolve data and software issues and participate in functional testing of Registry system enhancements Draft and update FAQs, user guides and standard operating procedures for our customers and the registry administrator team. Process Know-Your-Customer (KYC) checks on new registry account applications. Coordinate with the Verra finance team to track and process accountholder invoices. What we would like to see. At least three years of relevant work experience. A bachelor’s degree, or higher, in a relevant . Strong customer service and communication skills, with an emphasis on interacting with stakeholders in a highly responsive and professional manner, even under high-pressure situations. Strong attention to detail. Strong organisational skills with the ability to prioritise and to work quickly and accurately, delivering to multiple deadlines. A willingness to occasionally work off-hours, including weekends and holidays, as demand for Registry services may require. Culturally aware with the ability to collaborate with stakeholders and partners from different countries and cultures. Self-starter with ability to excel in a professional environment with limited supervision. Excellent written and verbal communication skills. In this role, you will grow and expand your expertise by... Administrating the largest voluntary carbon market registry in the world, home to over 3,500 projects and serving nearly 3,000 account holders. Gaining exposure to challenges and opportunities faced by practitioners of activities aimed at reducing greenhouse gas emissions and improving livelihoods. Working with a dynamic, committed, and focused team of professionals. You will know you are successful, if... You are seen as a reliable and capable member of the team by your peers and manager. You build an appreciation and respect for the challenges and opportunities faced by users of the Verra programs, and can effectively ensure the quality of activities certified under the Verra programs. Verra stakeholders consistently express positive feedback regarding your ability to collaborate to find workable solutions to challenges they face. Our team. Verrans come from diverse locations and backgrounds, and include carbon market experts, project developers, consultants, climate negotiators, researchers, and auditors. We are committed to driving finance at scale to projects and programs that advance climate action and sustainable development through high-quality standards and programs. Working at Verra. Verra is a global leader helping to tackle the world’s most intractable environmental and social challenges. As a mission-driven non-profit organization, Verra is committed to helping reduce greenhouse gas emissions, improve livelihoods, and protect natural resources across the private and public sectors. We’ve created a culture of flexibility + autonomy. You’ll be able to work with remote teams from diverse countries and industries. Wherever possible, we aim to find mutually agreeable solutions for international hiring. The final compensation offered will be contingent upon role, level, and location. Our Talent team can share the specific salary range for your preferred location during the hiring process. Salary is one component of Verra’s total compensation package which also includes: Medical, vision and dental care, and life insurance Verra contributions to each employee’s retirement plan/pension scheme with employee and employer contributions Paid leave, comprising 22-30 days vacation, 7 days of annual sick leave, holidays, and sabbatical after five years of service Funds to support professional development Verra is committed to diversity, equity, and inclusion in all our work, and doing this successfully is crucial for us to embody our established values which are Teamwork, Results, Integrity, Balance, and Exploration. We actively celebrate belonging among our team members’ different abilities, sexual orientations, ethnicity, faith, and gender. Physical Demands The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision requirements due to computer work. Work Environment The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to sit at a computer terminal for an extended period. Access to reliable Wi-fi with a distraction-free workspace. How to Apply. Please send us a Cover letter (not to exceed one page) and your Resume/CV (not to exceed two pages). Verra provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. As such, we conduct our recruitment and hiring without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, marital status, pregnancy, physical or mental disability, genetics, veteran status, or any other characteristic protected by applicable federal, state, and local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact humanresources@verra.org to request accommodation.

Responsibilities

The Registry Administrator supports registry users by managing accounts, project submissions, and the issuance, transfer, and retirement of verified units. They also review submissions for accuracy, respond to user inquiries, and collaborate with various teams to ensure smooth operations.