Job profile
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

JOB DESCRIPTION

Location: Barrow-in-Furness
Contract Type: Permanent

WHO WE ARE LOOKING FOR…

Demonstrating a professional approach in responding to and resolving service requests from both internal and external customers by applying technical knowledge, business rules, statutory guidance, and established systems and workflows, while maintaining attention to detail, accuracy, and a strong customer focus to deliver high service standards efficiently and effectively; supported by extensive experience in customer-focused service roles, a solid understanding of legislation, case management, and complex case handling, along with strong analytical, problem-solving, ICT, and compliance skills.

• Post Specification
• Role Profil