SKILLS, EXPERIENCE AND QUALIFICATIONS REQUIRED

• Strong knowledge and understanding of the regulators in England, Scotland and Wales including regulations, regulatory frameworks and the inspection process
• Good understanding of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 and the responsibilities of a registered provider
• A minimum of 3 years’ experience working within a health and social care setting, preferably in a Regulatory / Registrations role
• Extensive knowledge of the Health and Social Care Act 2008 and associated regulations relating to registration and reporting
• Excellent analytical, numeracy and critical thinking skills
• Articulate and able to lead and influence stakeholders
• Outcome and solution focused
• Ability to manage priorities
• Values driven Manager

KEY RESPONSIBILITIES

• Complete and submit applications to the regulator for all new service acquisitions.

• Keep up to date with regulatory changes within CQC, CIW and Care Inspectorate and cascade information within the organisation.

• Complete and submit changes to registrations to the regulator.
• Keep the Statements of Purpose updated on an ongoing basis and distribute to the services.
• Oversight of the submission of Provider Information Returns (PIRs) for all services registered with CQC, ensuring deadlines are met.
• Support managers with their registered manager applications and cancellations.
• Produce a monthly Regulatory & Registrations Update for the Senior Management / Executive Team as well as ad hoc reports.
• To process and submit registration applications and variations of registration to the relevant regulator for services and managers.
• Responsibility for updating and maintaining data relating to inspections and registrations using Voyage Care systems and applications including Portfolio Management.
• Maintain accurate records relating to registrations, applications, certificates.
• To provide advice and support to services on regulatory and registration matters.
• Attend scheduled manager inductions to deliver a presentation on regulatory and registrations processes.
• To develop the existing team by leading, coaching and motivating them.
• Providing support, education and training to leaders and managers to build risk awareness within the organisation.
• Actively support with new manager inductions in relation to team structure, quality systems and processes.
• Support our operational teams and wider business by providing advice and guidance on regulatory and registration matters.