Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Help us leave the world better than we found it. AppleCare Regulatory Security Support (RSS) team is responsible for safeguarding Apple and its customers’ data by ensuring compliance with privacy and security policies. We work proactively to identify and mitigate risks, protect sensitive information, and enable AppleCare to focus on providing outstanding customer support. Become a Portfolio Manager within AppleCare’s Regulatory Security Support (RSS) team and contribute to protecting Apple and customer information. If you’re a proactive problem-solver with a passion for risk management, we want to hear from you!

DESCRIPTION

The RSS Portfolio Manager role requires strong organizational and analytical skills to manage risk and control registers, participate in risk assessments, and implement mitigation plans. You’ll also maintain access governance frameworks and support AppleCare project planning. Ability to develop and implement a strategic roadmap for risk, compliance, and privacy initiatives, aligned with Apple’s strategic goals. Proven track record of prioritizing projects effectively based on risk assessment, business impact, strategic alignment, and resource optimization. Strong collaboration skills to identify, assess, and mitigate risks related to data privacy and regulatory compliance. Proactive approach to identifying and resolving project issues, with the ability to escalate appropriately to senior management.

MINIMUM QUALIFICATIONS

• 5+ years of progressive experience in project management, risk management, compliance, and/or data privacy, ideally within a large, global technology organization.
• Strong understanding of AppleCare tools and internal processes.
• Demonstrated ability to work both independently and collaboratively in a fast-paced environment.
• Outstanding communication, interpersonal, and presentation skills, with the ability to effectively convey complex information
• Ability to work flexible hours to accommodate a global team
• Bachelor’s degree or equivalent experience

PREFERRED QUALIFICATIONS

• 8+ Strong skills in performing risk assessments, including identifying, analyzing, and prioritizing potential threats to projects and data.
• Knowledge of project planning methodologies and the ability to develop comprehensive project plans that include timelines, risk assessments, and mitigation strategies.
• Demonstrated ability to manage projects effectively by coordinating multiple stakeholders and ensuring project success.
• Ability to identify and manage project interdependencies and conflicts, optimizing resource allocation and project timelines.
• Familiarity with data visualization tools such as Tableau for presenting project data and insights.
• Familiarity with privacy regulations (e.g., GDPR, PIPL, CCPA).
• Basic understanding of AI/ML technologies and their potential applications in risk management.
• Possession of PMI/PMP or other relevant project management certifications (e.g. Six Sigma) is considered a plus.
• Master’s degree in Business or related field
  Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .
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