Rehab Admissions Liaison PRN at Inova

Fairfax, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Building, Discharge Planning, Payer Contact Management, Physician Relations, Issue Resolution, Problem Anticipation, Feedback Solicitation, Data Tracking, Marketing, Referral Development, Voicemail Response, Page Response, Referral Decision Communication

Industry

Hospitals and Health Care

Description

Inova Fairfax Hospital - Rehabilitation Therapy is looking for a dedicated Rehab Admissions Liaison to join the team. This role will be a PRN position with covering at multiple locations on-site at Inova hospitals. Hours are typically between 8:30am - 5:00pm. Days vary with weekend coverage once per month. Weekend coverage may be remote. Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. Featured Benefits: * Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program. * Retirement: Inova matches the first 5% of eligible contributions – starting on your first day. * Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans. * Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost. Speech Pathologist (SLP) Job Responsibilities: * Builds close relationships with assigned hospital discharge planners, payer contacts, and Physicians through routine contact as determined by the volume of referrals. Identifies issues/needs and works to resolve them. Anticipates problems with potential referral sources and offers solutions. * Follows-up promptly when customer needs are not met and problems occur. Contacts customers within 24 hours with problem resolutions. Solicits feedback from top referrals. Tracks and uses data from direct contacts, internal feedback or surveys conducted to identify and address issues per discussions with coordinators and directors. * Makes five marketing/referral development calls/visits per week. Schedules quarterly contact with low-volume referral sources. Identifies sources for increased referrals in assigned geographic regions per discussions with coordinators. * Responds to voicemail messages within one hour during business days or by 8:30 a.m. the next business day if messages are received after hours of operation. Responds to pages immediately or as soon as safe to do so if driving. * Communicates referral decisions clearly by including reasons for decisions if admissions are denied/deferred or if timeframes for delays and requirements are needed to finalize decisions (e.g. MD consult, payer clarification, unresolved medical issues, etc.). Minimum Qualifications: * Education: Bachelor’s Degree in Nursing, Physical, Occupational or Speech Therapy * Licensure: Must be licensed in Virginia in one of the following: Registered Nurse or Physical Therapist or Occupational Therapist or Speech Language Pathologist. * Experience: 2 years of clinical experience in an acute rehab, acute care or case management setting We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.

Responsibilities

The liaison is responsible for building strong relationships with hospital discharge planners, payer contacts, and physicians to identify and resolve referral issues, while also proactively soliciting feedback and tracking referral data. This role involves making regular marketing and referral development calls/visits and ensuring prompt communication regarding referral decisions, including reasons for denials or deferrals.