Rehab Authorization Coordinator (Verification of Insurance) at TOA Columbia

Columbia, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

19 Jan, 26

Salary

0.0

Posted On

21 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verification Of Benefits, Authorization, Workers' Compensation, Customer Service, Communication Skills, Electronic Documentation Systems, Microsoft Office Suite, Billing Guidelines

Industry

Medical Practices

Description

Description Position Summary: The Rehab Authorization Coordinator plays a key role in supporting the therapy team by verifying benefits, securing authorizations, and assisting with administrative responsibilities to ensure a smooth patient experience. This is a full-time, non-clinical position based in Columbia, TN. Key Responsibilities: Verify therapy benefits and obtain authorizations for treatments. Support the Workers' Compensation process by coordinating with appropriate personnel for visit approvals and submitting clinical documentation. Cross-train and assist at the therapy front desk, including: Answering phones Scheduling appointments Assisting with patient check-in/out Completing rehab reports Providing payment estimates and collecting account payments Process and submit patient paperwork related to DME (Durable Medical Equipment). Ensure accurate and timely completion of all required rehab reports. Respond to and address clinical tasking needs promptly. Communicate professionally with patients (in person and by phone) and team members to support excellent customer service. Demonstrate working knowledge of: Electronic documentation systems Microsoft Office Suite Rehab-specific billing guidelines Requirements Prior experience collecting co-pays, deductibles, coinsurance, and outstanding balances. Knowledge of insurance processes and terminology. Familiarity with administrative and clerical workflows. Professional demeanor and appearance. Strong communication skills and a commitment to excellent customer service. Preferred Qualifications: Experience using NextGen software. Benefits: Competitive pay Comprehensive benefits package including medical, dental, and vision coverage 401(k) with employee match and discretionary profit-sharing Paid Time Off (increases with years of service) Paid holidays TOA Columbia is an equal opportunity employer. TOA Columbia conducts background checks and drug screens on applicants who accept employment offers. TOA Columbia adheres to HIPAA and OSHA safety guidelines.

Responsibilities

The Rehab Authorization Coordinator verifies therapy benefits and secures authorizations for treatments. They also assist with administrative tasks to ensure a smooth patient experience.