Rehabilitation Scheduling Associate - Outpatient (Full Time, Day Shift) at Adventist Health

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

30.01

Posted On

18 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Customer Service, Patient Requests, Therapist Requests, Information Organization, Authorization Procedures, Appointment Confirmation, Follow Up

Industry

Hospitals and Health Care

Description

Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley. We are committed to the development and empowerment of our nurses and have received Magnet designation from the American Nurses Credentialing Center. Glendale is known for its urban living, with easy access to dining, entertainment, shopping, amusement parks and outdoor recreation. Adventist Health Glendale is proud to be part of the thriving, diverse community since 1905. Job Summary: Schedules patients and performs other functions, while providing quality customer service. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred Essential Functions: * Schedules patients and responds to patient/therapist requests. Maintains patient schedules and obtains pertinent information, while verifying accuracy, recording in appropriate scheduling screens, confirming appointments and following authorization procedures. Follows up on cancellations and no-shows. * Provides quality customer service. Provides professional customer service in challenging situations. * Maintains and organizes information systematically for easy retrieval. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Responsibilities

The primary function involves scheduling patients and responding to requests from both patients and therapists, while maintaining accurate patient schedules in the appropriate system screens. This role also requires following up on cancellations and no-shows to ensure continuity of care.