Rehabilitation Scheduling Associate - Outpatient (Per Diem, Day Shift) at Adventist Health

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jun, 26

Salary

30.01

Posted On

14 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Customer Service, Information Organization, Authorization Procedures, Appointment Confirmation, Data Entry, Patient Requests Response, Therapist Requests Response

Industry

Hospitals and Health Care

Description

Centered in the heart of Boyle Heights, Adventist Health White Memorial is one of the area's leading healthcare providers since 1913. We are comprised of a 353-bed hospital, three medical office buildings, residency programs, comprehensive cancer care and a vast scope of services located in the Los Angeles area. In 2019, Adventist Health White Memorial was recognized with the Malcolm Baldrige National Quality Award, the nation's highest presidential honor for performance excellence. We are proud to promote wellness in the community at the local farmers market and through our community resource center with services for seniors and Spanish-speakers. Los Angeles is known for its art, rich culture, numerous sports teams and world-renowned dining. There is something for everyone in this culturally diverse city. Job Summary: Schedules patients and performs other functions, while providing quality customer service. Job Requirements: Education and Work Experience: * High School Education/GED or equivalent: Preferred * Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred Essential Functions: * Schedules patients and responds to patient/therapist requests. Maintains patient schedules and obtains pertinent information, while verifying accuracy, recording in appropriate scheduling screens, confirming appointments and following authorization procedures. Follows up on cancellations and no-shows. * Provides quality customer service. Provides professional customer service in challenging situations. * Maintains and organizes information systematically for easy retrieval. * Performs other job-related duties as assigned. Organizational Requirements: Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply. Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein. Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.

Responsibilities

The primary duties involve scheduling patients, responding to requests from patients and therapists, maintaining accurate schedules, verifying information, and confirming appointments while adhering to authorization procedures. This role also requires providing professional customer service, especially in challenging situations, and systematically organizing necessary information.