Rehoming Manager at Dogs Trust

Adur, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

26 Mar, 26

Salary

33417.0

Posted On

26 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Customer Service, Team Management, Operational Management, Communication, Problem Solving, Performance Management, Continuous Improvement, Collaboration, Empathy, Dog Rehoming, Decision Making

Industry

Non-profit Organizations

Description

Rehoming Manager Application Deadline: 9 January 2026 Department: Rehoming Employment Type: Permanent - Full Time Location: Shoreham by Sea Compensation: £33,417 per year + benefits Description Are you an inspiring and enthusiastic leader who is passionate about rehoming dogs? We're looking for a Rehoming Manager to embed a culture of high performance, creativity and excellent customer service at our Rehoming centre in Shoreham. Working closely with the rest of the management team, you'll manage and support the development of our rehoming team, who work tirelessly to find forever homes for the dogs in our care. What does this role do? As Rehoming Manager, you will: promote a culture of rehoming across the whole centre team, maximising the effectiveness of interactions and their conversion to adoptions, lead, manage and develop the rehoming team, instilling a performance based approach, focused on meeting both objective based and customer service targets, collaborate with other managers to optimise kennel occupation and to ensure appropriate assessment and triage of dogs is completed, drive a culture of continuous improvement across all public facing activities, focusing on the development and wellbeing of colleagues and a consistently positive experience for volunteers. Could this be you? To be successful in this role, you'll need experience of leading a small, diverse team, with particular focus on driving high performance, delivering excellent customer service and meeting targets. You'll also need some operational management experience, with the ability to make decisions swiftly and effectively, with a solution focused approach. Excellent communication skills are essential, including the ability to have challenging conversations empathetically. Above all, you'll have a passion for rehoming dogs and the work Dogs Trust does. This role can be either a live out or live in role, with accommodation accessed by a flight of stairs. This role includes working every third weekend and regular night duties 2-3 times per week. The interviews are scheduled for the 21st of January 2026. A little about us: The Rehoming department is responsible for helping as many dogs as possible find their forever homes, whether they are cared for in our network of Rehoming Centres, in a foster home or by their current owner using the Home Stay scheme. We strive to achieve excellence in our rehoming processes and to ensure the highest standards of veterinary and behaviour care through our highly skilled teams.

Responsibilities

As Rehoming Manager, you will promote a culture of rehoming and lead the rehoming team to meet adoption targets. You will also collaborate with other managers to optimize kennel occupation and ensure proper assessment of dogs.