Description:
Relationship Banker Floater
Classification: Non-Exempt
Reports To: Assistant Banking Center Manager / Banking Center Manager
Positions Supervised: None
At Intracoastal Bank, you will be part of a diverse team of top performers in banking that is passionate about providing exceptional service and banking solutions to our communities to help them thrive. You will be inspired by the stability and integrity of our community bank and proud of the relationships you build that help your clients succeed.

POSITIONS SUMMARY:

The Relationship Banker Floater works closely with customers to provide exceptional and courteous banking services. This role handles a wide range of personal and transactional activities, supports branch operations, and identifies opportunities to cross-sell financial products and services. The position also assists in solving customer problems appropriately and efficiently while ensuring the operational safety, soundness, and compliance of the branch.

QUALIFICATIONS:

• Education: High school diploma or GED required.
• Experience: 12–24 months in financial services, sales, or retail preferred; some banking or sales experience strongly preferred.
• Customer Service Experience: Prior experience being evaluated or surveyed by customers preferred.

SKILLS, COMPETENCIES, AND ABILITIES:

• Strong interpersonal and communication skills (both written and verbal).
• Ability to cross-sell bank products and services.
• Sound reasoning ability to define problems, collect data, establish facts, and draw conclusions.
• Proficiency in applying logical or technical instructions while handling multiple variables.
• Keen awareness of the environment, customer needs, and industry trends.
• Demonstrated courtesy, efficiency, and professionalism in customer interactions.
• Flexibility to work varying hours depending on branch location and needs.

PHYSICAL REQUIREMENTS:

• Repetitive Motion: Frequent wrist, hand, and finger use.
• Talking & Hearing: Clear verbal communication and ability to hear average conversations.
• Vision: Adequate visual acuity to prepare/inspect documents and operate office equipment.
• Strength: Sedentary work; exerting up to 10 lbs. occasionally.
• Travel: Must be able to regularly drive between banking centers approximately 25 miles apart.

WORKING CONDITIONS:

• Typical office environment with no hazardous or significantly unpleasant conditions.
  Additional Information:
  Job descriptions are not intended as, and do not create, employment contracts. Duties, responsibilities, and requirements may evolve to meet the needs of the organization. The bank maintains its status as an at-will employer.
  Intracoastal Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training