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Relationship Banker - FT at Floridacentral Credit Union

New Port Richey, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Aug, 26

Salary

22.08

Posted On

17 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cross Selling, Account Management, Loan Processing, Member Services, Financial Product Knowledge, Mentoring, Problem Resolution, Regulatory Compliance

Industry

Financial Services

Description

Member Service Specialist – Branch name (Base rate + Incentives) To assist members and potential members with their Credit Union needs directly and through other Member Service Representatives; provides expertise with respect to more complex Credit Union services such as IRAs, certificates of deposit, electronic funds transfer, home banking, etc.; explains services, sets up new accounts, lending activities, respond to problems, and direct members to the appropriate people. Responsible for cross selling all credit union products and services to achieve corporate goals. Assists members with opening and closing accounts, takes and closes loans; answers questions about products and services and resolves problems that are within their authority to resolve. Assists other Member Service Reps with technical problems and questions relating to complicated products and regulations. Refers problems that are beyond their authority to their supervisor, along with their recommendations. Coaches and mentors other Member Service Reps in their daily duties. Identifies cross‑sell opportunities and cross‑sells services to members.

Responsibilities

Assist members with complex credit union services, account management, and lending activities. Responsible for cross-selling products to achieve corporate goals and mentoring other Member Service Representatives.