Relationship Banking Associate at Aston Carter

Town of Guilderland, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Feb, 26

Salary

25.0

Posted On

29 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Banking, POS Systems, MS Office, Communication Skills, Problem-solving Skills, Teamwork, Independent Work, Digital Banking Tools, Consultative Approach, Financial Products, Compliance, Marketing Initiatives, Branch Operations, Training, Member Experience

Industry

Staffing and Recruiting

Description

Job Title: Relationship Banking Associate Schedule: Monday–Friday (8:00 AM–5:30 PM) and rotating Saturdays (9:00 AM–12:00 PM) About the Role Are you passionate about helping people achieve their financial goals? Join our team as a Relationship Banking Associate and deliver exceptional service while building lasting relationships. You’ll be the trusted advisor who guides members through their financial journey—whether it’s opening accounts, processing transactions, or introducing them to convenient digital tools. What You’ll Do Provide outstanding member service through accurate transactions and personalized solutions. Educate members on digital banking tools like online banking, mobile apps, and automated services. Resolve inquiries promptly and collaborate with other teams when needed. Handle inbound calls to support overall member experience. Apply a consultative, needs-based approach to recommend products and services. Open new memberships, accounts, and loans; process related transactions. Refer members to specialists for financial planning, insurance, and business services. Support branch operations including ATM balancing and daily proofing. Stay compliant with all policies and regulatory requirements. Maintain product knowledge through ongoing training and assist in onboarding new team members. Participate in compliance training (e.g., Bank Secrecy Act). Contribute to marketing initiatives and branch promotions. What We’re Looking For Customer service experience (banking experience preferred). Proficiency with POS systems and MS Office. High School Diploma or GED. Excellent communication and problem-solving skills. Ability to work independently and as part of a team. Why You’ll Love Working Here Continuous training and development to help you grow. A supportive, high-performance culture. Opportunities to make a real impact in members’ financial lives. Competitive pay and benefits package. Ready to Join Us? If you’re motivated, detail-oriented, and passionate about helping others, apply today and start building a rewarding career in banking! Job Type & Location This is a Contract to Hire position based out of Colonie, NY. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Colonie,NY. Application Deadline This position is anticipated to close on Dec 6, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

Responsibilities

As a Relationship Banking Associate, you will provide outstanding member service through accurate transactions and personalized solutions while educating members on digital banking tools. You will also handle inquiries, open new accounts, and support branch operations.