Relationship Management Director APAC at Worldpay
Singapore, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

11 Dec, 25

Salary

0.0

Posted On

12 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Coaching, Teams, Communication Skills

Industry

Marketing/Advertising/Sales

Description

ARE YOU READY TO WRITE YOUR NEXT CHAPTER?

Make your mark at one of the biggest names in payments. We’re looking for a Relationship Management Director to join our ever-evolving Commercial team and help us unleash the potential of every business.

Responsibilities
  • Team Leadership: Lead, mentor, and develop a team of Relationship Managers across the APAC region, fostering a culture of collaboration, accountability, and high performance.
  • Client Growth & Retention: Proactively identify client needs and opportunities to expand Worldpay’s share of wallet through cross-selling and up-selling products and services, driving sustainable portfolio growth.
  • Strategic Relationship Building: Establish, nurture, and expand strong, multi-level relationships with key decision-makers and stakeholders within client organizations to protect and grow strategic accounts.
  • Product & Market Expertise: Demonstrate deep knowledge of Worldpay’s solutions, industry trends, and competitive landscape to provide valuable insights and recommendations to clients.
  • Proposal & Presentation Support: Guide and support RMs in preparing and delivering compelling proposals, RFP responses, and Quarterly Business Reviews, utilizing Worldpay’s resources and tools.
  • Deal Structuring & Negotiation: Lead and support the negotiation, structuring, and closure of complex deals that align with client expectations and Worldpay’s delivery capabilities, leveraging internal resources as needed.
  • Cross-Functional Collaboration: Build strong partnerships with internal stakeholders, including product, operations, and marketing teams, to ensure seamless delivery of solutions and timely resolution of client issues.
  • Sales Strategy & Planning: Contribute to the development and execution of sales plans and strategies to achieve and exceed regional targets.
  • Performance Management: Monitor and drive achievement of sales goals and objectives for the team and individual RMs.
  • Client Onboarding Transition: Partner with Sales leaders to ensure a smooth transition of newly acquired clients into the RM portfolio, ensuring a seamless experience during the first three months post go-live.
  • Continuous Improvement: Drive process improvements and share best practices to enhance client experience and operational efficiency.
  • Other Duties: Perform other related responsibilities as assigned to support the success of the team and organization.
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