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Relationship Manager - Affordable HL at IDFC FIRST Bank

Alwar, Rajasthan, India -

Full Time

Start Date

Immediate

Expiry Date

16 Oct, 26

Salary

0.0

Posted On

18 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Acquisition, Relationship Management, Portfolio Quality Management, Risk Management, Digital Adoption, Team Mentoring, Cross-selling, Regulatory Compliance, Sales Generation, Client Retention

Industry

Banking

Description

Job Requirements Role/ Job Title: Relationship Manager-Affordable HL Function/ Department: Affordable Mortgage Loans. Job Purpose: '• To deliver exceptional client service with a strong focus on customer retention and long-term relationship management. • Drive product sales and spearhead the acquisition of new clients to support business growth and market expansion. Roles & Responsibilities: '• Generate sales opportunities for both self and team members by proactively identifying and pursuing potential leads. • Customer Acquisition: Focus on acquiring new clients, with a strong emphasis on building a high-yield home loan portfolio. • Portfolio Quality: Ensure the overall health and quality of the loan book through diligent monitoring and risk management. • Digital Adoption: Embrace and advocate the use of digital tools and platforms to drive efficiency and enhance customer engagement. • Team Development: Lead by example—groom, mentor, and support team members to achieve their professional goals and business objectives. Secondary Responsibilities: '• Customer Service & Compliance: Uphold the highest standards of customer experience and ensure strict adherence to regulatory and compliance norms. • Cross-Functional Collaboration: Build strong relationships with colleagues across different business verticals to identify and capitalize on cross-selling opportunities. Qualifications: Graduate Years of Experience: 5-10 Years

Responsibilities

The role focuses on driving product sales and acquiring new clients to build a high-yield affordable home loan portfolio. It also involves managing portfolio quality, mentoring team members, and ensuring strict adherence to regulatory compliance.