Join us at Barclays Corporate Banking as a Relationship Manager working within the Mid-Corporate team based in our Hemel Hempstead office. You will be working as part of a dynamic team of 9 bankers covering the Hertfordshire, Bedfordshire and Buckinghamshire regions. At Barclays Corporate Banking, we give clients the big picture. We look beyond numbers, revealing ideas and opportunities, and work with our clients to help them achieve their business ambitions.
In this role, you will effectively manage, develop and grow a portfolio of approximately 50 customers, each with a turnover of £6.5m and above or having debt requirements in excess of £1m. You will proactively maximise all opportunities within your local market, to attract and gain new customers to the Bank. Business development is a key focus of this role and the goal is to secure 1 or more new to bank customers in each financial year.

ACCOUNTABILITIES

• Management of client relationships to identify the clients financial goals, challenges, and risk tolerance to support the analysis of data obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement and additional services to support client needs.
• Research and understanding of the client’s industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
• Design of customised solutions that address the client’s specific needs and objectives, incorporating a range of products and services from the bank’s portfolio.
• Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
• Provision of guidance to clients to support their financial decisions, risk management and wealth management strategies and updates on market trends to ensure a positive and continuous relationship.
• Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimise potential losses.
• Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
• Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.
• Execution of market research and analysis to support the identification of potential new opportunities, market trends, and customer needs, to develop strategies for business growth.

CRITICAL SKILLS AND KNOWLEDGE FOR THE ROLE

• Financial awareness, credit and numeracy skills
• Ability to communicate clearly
• Awareness of financial risks and controls
• Ability to embrace change and transformation
• Business acumen and strategic thinking
• Appreciation of digital and technological tools and innovation
• Solid experience of relationship portfolio management for small and medium enterprise (SME) corporate clients
• Experience lending to corporate clients and ability to manage the end-to-end lending process for applications up to £10,000,000
• Energy, commitment and relationship skills to drive business development and acquire new customers
• Ability to identify client needs and suggest ideas and solutions to deliver income and balance sheet growth
  You might be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.
  This role is based in Hemel Hempstead

PURPOSE OF THE ROLE

To establish and nurture profitable partnerships with corporate clients. It’s the bridge between the bank’s offerings and clients’ needs, ensuring mutual benefit and long-term success.