Relationship Manager, Commercial Banking Centre - Melaka MY at CIMB Group Malaysia

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Profitability Analysis, Account Strategy Formulation, Cross-Selling, Customer Relationship Management, Business Development, Financial Analysis, Risk Analysis, Credit Presentations, Portfolio Management, Due Diligence, Asset Quality Monitoring, Debt Restructuring, Legal Documentation, Insurance Management, Operational Issues, Communication

Industry

Banking

Description

Conduct customer profitability analysis and account strategy formulation with the help of product specialists, as required, for both existing and potential clients. Execute the account strategy plan including cross-selling activities or phase-out activities. Be the first-line primary contact person for the customer on all queries relating to credit, deposits and other products and services including on operational issues. To develop and maintain professional customer relationships with key decision makers (viz. CEO, CFO, Head of Treasury, Head of HR etc). To develop new business relationships by identifying suitable prospects and using various means of communication and visits to seek out suitable business opportunities. Understand Know-Your-Customer processes involved and carry out proper due diligence when on-boarding a new customer. To perform financial & risk analysis, evaluation and decision-making and to submit well written credit presentations/memos/proposals for approval by the relevant Approving Authority based on the rules, regulations, policies, procedures and guidelines of the Bank and those of relevant regulatory authorities, as applicable. Coordinate with other product lines, departments and units for overall development of the portfolio including tapping on cross-selling opportunities as well as ensuring prompt and proper delivery of relevant services. To conduct a periodic health check on the portfolio of customers including but not limited to an annual review of the credit-worthiness of existing borrowing/financing accounts, to ensure and to confirm that all legal /security documentation is intact and legally enforceable, insurance policies are current and renewed on expiry, in addition to ensure that data is correctly and accurately updated in the system after disbursement or any changes requested. To proactively monitor the asset quality of customers in the portfolio by detecting early warning signs and to promptly undertake or initiate debt/ financing restructuring, rescheduling or legal recovery action, as applicable. To undertake any other related tasks as determined by the management of the Bank from time to time. To take accountability in ensuring credit files are properly maintained.

Responsibilities

The Relationship Manager is responsible for conducting customer profitability analysis and formulating account strategies while maintaining professional relationships with key decision-makers. They will also monitor asset quality and ensure compliance with legal and regulatory requirements.