Relationship Manager FinTech at ING Services Limited
Amsterdam, North Holland, Netherlands -
Full Time


Start Date

Immediate

Expiry Date

22 Aug, 26

Salary

0.0

Posted On

24 May, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Relationship Management, FinTech Business Models, Payment Service Providers (PSP), Risk Management, KYC, Client Due Diligence, Commercial Strategy, Cross-border Transactions, Financial Markets, Capital Markets, Lending, Regulatory Compliance, Stakeholder Management, Strategic Planning, Portfolio Management, Credit Approval Processes

Industry

Banking

Description
WB Sector Financial Institutions The FI sector team holds a leading position in providing Financial Markets, Lending, Trade Finance, Payments, and Capital Markets & advisory services to a broad range of FI clients, including banks, financial sponsors, insurance companies, funds, and FinTechs. Operating on a global coverage model, the FI sector team plays a key role in driving origination opportunities across ING. Against the backdrop of rapid transformation within the financial sector, FinTech coverage represents a strategic growth pillar for the team, sitting at the intersection of innovation, regulation, and commercial growth. What makes us unique A truly international environment, with 45+ nationalities across 37 countries and ~50% female representation A highly professional, sophisticated client base, where commercial conversations go beyond single products A fully integrated, multi-product coverage model, closely aligned with product, risk, compliance and network colleagues A dynamic and intellectually demanding environment where commercial ambition and regulatory discipline go hand in hand Your role as Relationship Manager FinTechs You are responsible for the end-to-end management of a portfolio of FinTech clients, including PSPs, online brokers, CASPs, RegTech, InsurTech and WealthTech players. You drive the strategic and commercial agenda, while ensuring that all activities are conducted within ING’s risk appetite and regulatory framework. By combining market insight, commercial skills and risk ownership, you help clients grow responsibly and position ING as their long-term strategic banking partner. Key responsibilities Own and develop senior relationships with FinTech and PSP clients in the Netherlands and the Nordics Act as a strategic sparring partner for FinTech management teams, supporting them through scale‑up, international expansion and increasing regulatory complexity Lead the strategic dialogue with clients on growth, expansion, funding, payment innovation and broader financial needs Originate and execute commercial opportunities, including RfPs and complex cross-border transactions Define and execute the commercial strategy for your client portfolio, contributing to sustainable, high-quality earnings Coordinate closely with Transaction Services, Capital Markets & Advisory, Lending and Financial Markets teams Act as the first line owner for non-financial risk, including KYC, client due diligence and ongoing risk assessments Proactively identify, manage and escalate compliance, regulatory and reputational risks, balancing commercial objectives with control requirements Prepare and manage commercial, credit and risk approval processes in collaboration with FI Lending and Risk Management Ensure seamless execution of both flow business and complex deals, with high standards of client experience Coach and develop junior team members, contributing to a strong and consistent coverage culture About you An experienced FI or Fintech banker, with strong understanding of FinTech and PSP business models, trends and regulatory drivers Commercially sensitive, with the ability to turn complex client needs into structured opportunities Comfortable operating in a highly regulated environment, taking full ownership of non‑financial risk and recognising that robust FEC/AML risk management is fundamental to successful partnerships with FinTechs and PSPs Relationship-driven, persuasive communicator, and trusted advisor to senior client stakeholders Entrepreneurial, curious and proactive, with the ability to manage multiple stakeholders and priorities in a fast-moving environment Strong understanding of the Wholesale Banking product suite Candidate Profile Academic Master’s degree 10+ years of relevant experience, with proven exposure to FinTechs and/or PSPs Demonstrated ability to combine commercial growth with disciplined risk and control ownership Excellent written and verbal communications skills in English and Dutch Rewards and benefits We want to make sure that it’s possible for you to strike the right balance between your career and your private life. Find out more about our employment conditions. The benefits of working with us at ING include: A competitive salary aligned with your skills and experience 25-28 vacation days depending on your contract Pension scheme 13th month salary and 8% holiday allowance Individual Savings Contribution (BIS), 3.5% of your gross annual salary Flexible working hours and hybrid working options A mobility card: choose your mode of transport for commuting each day, with free public transport on weekends. Personal growth and challenging work with endless possibilities An informal working environment with a diverse group of innovative colleagues About us Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button. We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!

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Responsibilities
Manage a portfolio of FinTech clients, driving strategic growth and commercial opportunities while ensuring alignment with risk appetite. Act as a strategic partner for management teams during scale-ups and international expansions across the Netherlands and Nordics.
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