Relationship Manager, HCM Branch VN at CIMB BANK VIETNAM

Ho Chi Minh City, Ho Chi Minh, Vietnam -

Full Time

Start Date

Immediate

Expiry Date

19 Oct, 26

Salary

0.0

Posted On

21 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Relationship Management, Sales Planning, Customer Acquisition, Financial Services, High Net Worth Client Management, Sales Presentation, Telemarketing, Microsoft Office, English Communication, Portfolio Management

Industry

Banking

Description

Key Responsibilities Sales Planning & Execution * Prioritizing on Preferred Customer Acquisition (Preferred Customer is defined as Customer holding relationship balance with the bank at least 1B VND/50k USD or FCY equivalent) * Promoting bank’s products including deposit, secured lending (Mortgage/Car loan excepted) & investment (if any) * Promoting bank’s other products and services that management may deem relevant to distribute to PREFERRED customers via sale referrals. * Promoting Digital journey & experience to customers * Active involvement in Preferred customers acquisition programs/events * Strong sales presentation and closing skills on bank products and services. ◦ Comprehensive understanding of product features and benefits. ◦ Knowledge of products and services offered by competitors in priority banking Customer Relationship * Actively retain and nurture existing Preferred base by applying “Farmer” concept. * Establish and maintain relationship with upper mass Affluent customers and respond to queries and complaints in a timely manner. * Able to deal with and manage HNW individuals and sign them up as CIMB Preferred customers. People management * To encourage and promote teamwork within branch sales team by: ◦ Providing assistance (e.g: training, knowledge sharing, covering of duties to sales team members where necessary) ◦ Identifying and sharing new ideas and approaches for increasing sales and maximizing customers experiences ◦ Maintaining a conductive and professional working relationship within the Sales team/Branch team. * To protect a professional business image at all times through high standards of house-keeping and personal grooming. * To participate in the continuous Professional development Program Compliance · Comply strictly to CIMB Bank’s policies and procedures · Comply with Code of Sales Ethics and Governance. Job Specification Degree / Diploma/ CFP/ Other equivalent • 2+ years of proven and progressive financial services and/or retail sales experience or equivalent • Relationship management experience with high net worth clients • Good networking, proactive with strong sales drive, results oriented. • Ability to communicate well in English • Matured thinking with ability to deal with High Net Worth customers, acquire membership • Team Player • Self-starter, proactive sales drive in sales management • Mobile throughout the region for Preferred customers acquisition activities. • Strong telemarketing skills • Computer skills e.g. microsoft Office & etc With operations that span 15 different markets across the region, the opportunity to expand your experience, test your capabilities, and exhibit your resilience is ample. #teamCIMB is always keen to welcome the ones who are ready to make that very special difference – for themselves and the bank.

Responsibilities

Responsible for acquiring and nurturing a portfolio of Preferred customers by promoting deposits, secured lending, and investment products. The role involves managing relationships with high-net-worth individuals and collaborating with the branch sales team to maximize customer experience.