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Relationship Manager - Key Partnership Group at tataaiggen

Patna, Bihar, India -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Compliance, Product Knowledge, Performance Tracking, Data Analysis, Stakeholder Management, Lead Conversion, Query Resolution, MIS Reporting, Target Achievement, Quality Assurance, Time Management, Process Adherence, Communication, Problem Solving, Team Collaboration

Industry

Insurance

Description

Role Summary Key Accountabilities/ Responsibilities Financial: To achieve our set targets on monthly basis with the correct information adhering to the quality parameter. 100% transaction updated on all the leads request received. Proper knowledge on the product & process. 100% achievement of the daily targets. Adhering to the compliance. Adhering to the login time & break timings. Productivity: Update on the performance. Quality would help to provide the right set of information to the customers for the better customer service Providing the end to end resolution to the customers query. Daily MIS to be published MIS on Leads received, Leads converted and Premium generated. Stakeholder interfaces Experience Education

Responsibilities

The Relationship Manager is responsible for achieving monthly targets and ensuring compliance with quality parameters. They will provide end-to-end resolution for customer queries and maintain performance updates.