Relationship Manager - Retail Sales - Direct & DSA Channel - Housing - EM - at Tata Capital

, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

14 May, 26

Salary

0.0

Posted On

13 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Process Management, Business Target Achievement, Customer Relationship Management, Cross Selling, DSA Network Management, Builder Relationship Management, Loan Processing, Team Productivity Optimization, Lead Generation, Team Supervision, Market Trend Analysis, Competitor Intelligence, Sales Strategy Development, Compliance, Credit Liaison, Operations Liaison

Industry

Financial Services

Description

Core Responsibilities: Sales Process Management o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. o Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals o Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business o Develop and maintain strong liaisons with the clients for repeat business or referrals. o Maximize number of APFs and increase penetration in the approved APF projects. o Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Sales Planning and Team Management o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area o Align with the team on ground lead generation activities for Sales. o Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies Industry & Governance o Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies o Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. o Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems. Qualifications: Graduate, Masters/Postgraduate

Responsibilities

The primary responsibilities involve aggressively driving home loan sales targets, retaining and expanding the customer base, and maximizing sales through effective management of the Direct Selling Agent (DSA) network. This role also requires optimizing team productivity, leading relationship managers, and ensuring smooth processing of loan files from login to disbursement.