THE ROLE & RESPONSIBILITIES

• Develop relationships with customers and brokers for large or complex lending opportunities in structured real estate.
• Structure financial proposals aligned with bank risk appetite and present high-quality credit papers to senior stakeholders.
• Manage the customer journey from application to completion, ensuring excellent service throughout.
• Collaborate with sales and distribution teams to source opportunities with professional real estate investors.
• Negotiate complex facilities and structures, including potential joint ventures with other lenders.
• Work closely with Portfolio Management to provide ongoing customer support.
• Coordinate with internal and external stakeholders (e.g., lawyers, valuers, 3rd parties) to facilitate transactions.
• Act as the first line of defence in protecting the bank from risk exposure and ensure regulatory compliance where applicable.

To thrive in this role, the ideal candidate will demonstrate the following qualities:

• Adaptability & Flexibility: Comfortable navigating changing priorities and dynamic workloads.
• Strong Communication: Clear and professional verbal and written communication skills.
• Team Collaboration: Works effectively both independently and as part of a team.
• Planning & Organisation: Excellent time management and organisational capabilities.
• Positive Attitude: Enthusiastic and solution-oriented with a “can do” mindset.
• Resilience: Performs well under pressure and meets tight deadlines.
• Detail-Oriented: Maintains high accuracy and attention to detail in all tasks.
• Professionalism: Well-presented and conducts themselves with integrity.
• Relationship Building: Builds effective working relationships across all levels.
• Customer Focus: Prioritises client needs and delivers exceptional service.
• Performance Driven: Works towards and achieves agreed performance targets.
• Thrives in Fast-Paced Settings: Energised by busy environments and varied tasks.
• Telephone Proficiency: Confident and professional in phone-based interactions.
• Self-Motivation: Takes initiative and delivers results with minimal supervision.
• Multi-Tasking Ability: Manages multiple responsibilities efficiently.
• Calm Under Pressure: Maintains composure and focus in high-stress situations.
• Team Spirit: Shares ideas and successes to support colleagues and foster collaboration