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Relationship Manager - Tractor and Crop Finance-AGRI-FIN-TRACTOR LOANS AND at Kotak Mahindra Bank

, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

11 Sep, 26

Salary

0.0

Posted On

13 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Account Opening, DMAT Account Opening, Liability Product Selling, Cross-selling, Customer Acquisition, Financial Services, Retail Sales, Relationship Management, Investment Products

Industry

Banking

Description

Relationship Manager-TFE JOB DESCRIPTION To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance. Quality of advice given to customers as determined by customers and supervisor. Speed and efficiency of service given. Sales targets for bank and investment products. Going beyond the professed need of the customer by providing other products. Enhancement of customer value. Cross-sale of assets products. Back-up to relationship managers holding HNI relationships. Ensure low attrition ratios. Customer acquisition through referrals from existing customers. Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks. Equal blend of service and sales orientation. In the absence of equality, sales orientation as a skew will be acceptable. Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered.

Responsibilities

Manage customer service requirements including account opening, grievance handling, and the sale of liability and investment products. Focus on enhancing customer value through cross-selling asset products and acquiring new customers via referrals.