Relationship Manager

at  Westpac New Zealand

Relationship Manager, Timaru

• Full time, Permanent position
• Supporting our Timaru Business Banking customers

Timaru is located in the heart of the South Island, with easy access to all the wonders of the outdoors. The quality of life is top notch with affordable housing, good schools and a safe environment. With a district population of around 50,000 there is plenty to do without the downside of larger centres – the average commute time to work is 5-10 minutes!
Timaru has a strong and diverse economy, benefiting from South Canterbury’s strong agricultural base. As a Relationship Manager you will be part of a local team looking after Westpac’s local business customers and helping to grow our presence.
Mō te tūranga | About the Role
Reporting to the Area Manager, you will manage a portfolio of Business Banking customers, providing expert lending advice and financial solutions. The portfolio of clients from a range of industries such as Hospitality, Tourism, and Retail Trade, Manufacturing and Wholesale Trade, Property Finance, Construction Transport and Forestry, Professional Services and Heath, Education, Local Government, Utilities and Infrastructure.
You will continuously build and maintain strong relationships with your clients and intermediaries (such as Brokers and Accountants) by regularly meeting with them to build your knowledge and understanding of their business and identify lending opportunities that align with their business goals. You will also be responsible for ensuring you operate in accordance with compliance, AML and CCCFA regulations. You will also work with a team of knowledgeable Analysts and Relationship Consultants who will provide operational support.

There are four key pillars of responsibility in this role that include:

• Managing and developing your portfolio, ensuring customers are valued through exceptional and seamless service
• Operational excellence, analysis, and research of the industries you support
• Identifying and developing opportunities for new business
• Lead through influence, or be the leader in industry specialisation

Nā tāu rourou | What will you bring?

This role will see you be accountable for managing and growing an exciting portfolio of customers so strong customer centric and relationship skills will be critical to your success. In addition, you will also have:

• A strong understanding of Business Banking segments
• Current or recent lending experience particularly dealing with Business or Corporate clients
• Established networks and links within your industry
• Sound knowledge of product and pricing, compliance, and credit risk processes
• Ability to build rapport and have strong relationship management and stakeholder management skills
• Exceptional interpersonal, communication and networking skills
• Highly developed business insight and acumen, effectively acting on and communicating your knowledge.

Westpac Hei Wāhi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you’ll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together.
What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!
Tono mai ināianei! | Apply Now!
Apply today with your CV and Cover Letter.
The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.
Mahi tahi tātou, kaha ake tātou | Together Greater
Applications close:
24 March 202

There are four key pillars of responsibility in this role that include:

• Managing and developing your portfolio, ensuring customers are valued through exceptional and seamless service
• Operational excellence, analysis, and research of the industries you support
• Identifying and developing opportunities for new business
• Lead through influence, or be the leader in industry specialisatio

This role will see you be accountable for managing and growing an exciting portfolio of customers so strong customer centric and relationship skills will be critical to your success. In addition, you will also have:

• A strong understanding of Business Banking segments
• Current or recent lending experience particularly dealing with Business or Corporate clients
• Established networks and links within your industry
• Sound knowledge of product and pricing, compliance, and credit risk processes
• Ability to build rapport and have strong relationship management and stakeholder management skills
• Exceptional interpersonal, communication and networking skills
• Highly developed business insight and acumen, effectively acting on and communicating your knowledge