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Relationship Officer.CoE Pakistan - DBC - General Insurance.Retail Banking at Mashreq Careers

İzmir, Aegean Region, Turkey -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

0.0

Posted On

12 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Focus, Presentation Skills, People Management, Analytical Skills, Computer Skills, Adaptability, Versatility, Team Player, Result Driven, Business Sensitive

Industry

Banking

Description

* To achieve monthly targets assigned individually. * To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns. * 100% adherence to Audit requirements. * Updating all the systems as per the call with the customer. * Constant follow up with the customer. * Handling of all customer issues and resolve the same at the earliest and highlight them to the TL. * Manage your own daily sales MIS and ensure to maintain in all available systems. * Ensure to maintain a daily and monthly tracker across all activities. * Attending Daily team huddles & keeps up to team commitments. * Ensure to meet 100% on control parameters and policy set by the bank audit team. * Timely & proper updating of CRM/Assure on comments pertaining to customer’s interaction and next steps. * Excellent people management skills. * 2 years plus experience in similar work environment. * Has strong Sales and customer focus and ability to think creatively and work under pressure. * Excellent presentation skills. * Good team player with result driven attitude. * Business sensitive. * Has analytical and computer skills. * Adaptable and versatile.

Responsibilities

The primary responsibilities involve achieving assigned monthly sales targets and adhering strictly to service standards and audit requirements. This includes constant customer follow-up, resolving customer issues promptly, and accurately updating all relevant systems like CRM/Assure.