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Relationship Officer, Retail Sales at Access Bank PLC
Lagos, Lagos State, Nigeria -
Full Time

Start Date

Immediate

Expiry Date

14 Apr, 26

Salary

0.0

Posted On

14 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Relationship Management, Sales, Marketing, Customer Service, Supervision, Coaching, Financial Analysis, Compliance, Negotiation, Conflict Resolution, Team Management, Microsoft Office, Retail Banking, Interpersonal Skills, Customer Visits, Referral Generation

Industry

Banking

Description
To market the bank’s retail products and services in order to establish, develop and maintain relationships with retail customers located in the target market. Responsibilities Develop and maintain strong relationships with retail customers. Market and cross-sell the bank’s retail products and services. Drive branch sales and deposit growth through effective marketing strategies. Supervise and coach account officers to achieve business goals. Implement call plans, track customer needs, and deliver excellent service. Monitor and analyze financial performance, ensuring compliance and quality reporting. Conduct regular customer visits to strengthen relationships and generate referrals. A first degree in a Business-related discipline (Master’s/professional certification is an added advantage). Minimum of 2 years’ relevant experience in retail banking/sales. Strong knowledge of Nigerian retail banking market and banking operations. Excellent interpersonal, negotiation, and conflict resolution skills. Strong leadership, supervisory, and team management abilities. Proficiency in Microsoft Office tools and reporting. Opportunity to lead and grow within one of Nigeria’s leading retail banks. Competitive salary and performance-based incentives. Professional development and growth opportunities. Only shortlisted candidates will be contacted.
Responsibilities
The Relationship Officer is responsible for marketing the bank's retail products and services while developing and maintaining strong relationships with retail customers. They will also supervise account officers and implement strategies to drive sales and deposit growth.