Relationship Specialist at Team One Credit Union

Flint, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Sep, 26

Salary

0.0

Posted On

18 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cash Handling, Customer Service, Cross-selling, Consumer Lending, Account Maintenance, Credit Report Analysis, Debt Ratio Calculation, ATM Balancing, Vault Balancing, Electronic Banking Services, Member Relations, Regulatory Compliance

Industry

Banking

Description

Are you seeking a financial institution career and not just a job? Do you find joy in helping others? Not into working evenings or weekends? If so, we may have the perfect opportunity for you! Team One Credit Union is seeking a full-time Relationship Specialist (aka Universal Banking Employee) for the Flint branch, located at 606 Stevens St. This position is performed 100% onsite and offers a variety of responsibilities, from teller transactions to new accounts and consumer loans. The successful candidate will have a cheerful outlook, enjoy a dynamic team environment, and will thrive on learning a multitude of tasks. Key Responsibilities: * Greet members, log branch visits, and assist with appointment traffic. * Accurately process member transactions in a prompt, friendly manner. * Balance cash drawer and assist with branch closing procedures on a regular basis. * Promote Team One products/services and educate members about new offerings. * Assist with ITM/ATM machine balancing and processing of night-drop transactions. * Process forms and perform basic account maintenance. * Establish new accounts, CDs, and IRAs. * Perform all aspects of consumer loans (except decisions), from application to disbursement. * Assist members with mobile app, online banking, bill pay, e-alerts, and other remote services. * Safeguard member information and maintain confidentiality at all times. * Inspire member trust by providing sound recommendations. * Adhere to all operational, security, risk and regulatory policies and procedures. * Other duties as assigned. Preferred Qualifications: * Previous experience in a similar role within a financial institution (highly preferred). * Ability and willingness to cross-sell (required). * Unlimited availability Monday-Friday (required). * Cash handling and customer service (required). * ITM/ATM machine balancing and vault balancing procedures. * Familiarity with consumer lending guidelines and required documentation. * Working knowledge of electronic services and remote service offerings; ability to troubleshoot when necessary. * Ability to read and interpret credit reports. * Firm understanding of debt ratios. * Willingness to obtain CCUFC (Certified Credit Union Financial Counselor) designation within the first six months of employment (required). Starting wage will be dependent upon multiple factors including skills and experience. Who We Are: Team One Credit union is more than a workplace – we are a community united by our mission: Partnering with our members along their journey toward financial well-being by cultivating lifelong relationships. Team One Credit Union is dedicated to providing innovative solutions and personalized support, in pursuit of our vision: Empowering financial dreams anywhere – for ALL. Our core values guide us in everything we do – shaping our culture and driving our commitment to excellence. We are collaborative, accountable, honest, courageous, transparent, open-minded, and member-focused. Why Join Our Team: * Competitive salary and benefits package. * Opportunity to make a significant impact on the growth and success of the institution. * Collaborative and inclusive work environment. Team One Credit Union is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

The role involves processing member transactions, managing new accounts, and handling all aspects of consumer loans. Additionally, the specialist promotes credit union products and assists members with digital banking services.