JOB DESCRIPTION SUMMARY

This role is based in Basildon, Essex.

JOB DESCRIPTION

• JOB TITLE: Relationship Support

An Associate Relationship Manager is required to join the Client Delivery Team within Merchant Services. In this role you will be responsible for:

• Servicing the day to day queries and maintaining the relationship for Corporate BCB customers, whilst providing excellent customer service and operational support.
• Being the ‘go to’ specialist for operational issues for not only the customer but also Merchant Services and Relationship Managers.
• Supporting the successful implementation of major new merchant’s accounts to Merchant Services and to lead on operational changes