Release Manager at Bank of New Zealand

North Dunedin, Otago Region, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Release Management, Agile Methodologies, Marketing Analytics, Customer Journey Design, Problem-Solving, Communication, Coordination, Pega Deployment Manager, Campaign Operations, Continuous Improvement, Omnichannel Orchestration, Analytical Skills, Conceptual Thinking, Relationship Building, Negotiation Skills, Documentation

Industry

Banking

Description

Worker Type: Fixed Term (Fixed Term) Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. No two days are the same. Ko mātou tēnei | This is Us We have an exciting opportunity for a Release Manager who will deliver end-to-end operational support to ensure the Customer Engagement team are able to deliver to their strategic ambitions. This will allow us to further deliver to BNZ's strategic ambitions. This is a fixed term, full time position ending September 2026. Mō te Tūranga | About the Role We sat down with the People Leader (who you’ll report to) and they told us the following about the role: What are 5 day to day tasks the person in this role will complete? Manage release calendars and coordinate deployment of communication, business rules, and treatments across digital and external channels. Drive agile ceremonies including sprint planning, stand-ups, retrospectives, and release readiness reviews. Ensure releases meet BNZ governance, brand, and regulatory standards with auditable documentation. Act as the central point of contact for release status, risks, and issues; provide timely updates and support capability uplift through best practice sharing and feedback loops. Track release metrics, manage impediments, and drive continuous improvement through retrospectives and feedback loops. What is the team culture and environment like? Open, inclusive, and safe. Our team is super passionate about making a positive difference to customers and colleagues. What projects / work will the candidate be working on now and into the next year? Lead the planning, coordination, and execution of marketing releases powered by Pega Customer Decision Hub (CDH), ensuring smooth, timely, and compliant delivery of campaigns and decisioning logic across all channels. This role is a key connector between marketing, decisioning, and technical teams, and is responsible for embedding agile delivery practices and continuous improvement. What is the most exciting thing about this opportunity? You will be part of building a world leading capability for customer engagement! This is a new team with a clear mandate to shape the future of customer engagement at BNZ. What technical skills are required for this role? Bachelor’s degree in marketing, Business, Information Systems, or related field. Experience in marketing release management or campaign operations, ideally in a financial services or regulated environment. Familiarity with Pega Deployment Manager and release automation tools. Experience with agile delivery methodologies and sprint-based planning (Scrum, Scrumban). Knowledge of marketing analytics, personalization strategies, and customer journey design. Familiarity with integrating Pega CDH into external systems and channels. Strong understanding of marketing workflows and omnichannel orchestration. Excellent communication, coordination, and problem-solving skills. What attributes will this person display in order to be successful in this role? Effective verbal, written and negotiation skills. Ability to engender confidence at management levels. Able to develop productive relationships with industry providers and other users. Ability to apply analytical skill and conceptual thinking to operations and system planning across a range of technologies. Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand Please note: Advertising for this position closes Monday 13 October at 11:59pm. We review applications as they are received and may close advertising early. This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 13 October 2025 Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early. Welcome to BNZ Careers! We are excited for you to apply for a role with us. We're the bank for New Zealand. Our purpose is to serve customers well and help our communities prosper. Every day we find ways for our customers, our people, and our communities to thrive through strong values, diverse teams, and great people - just like you.

Responsibilities

The Release Manager will manage release calendars and coordinate the deployment of communications and business rules across various channels. They will also drive agile ceremonies and ensure releases meet governance and regulatory standards.