Employment Type: Permanent Full Time
Position Classification: Administration Officer Level 3
Location: Nepean Hospital
Remuneration: $68,338.79 - $70,468.72 per annum
Hours Per Week: 38
Requisition ID: REQ544259
Applications Close: 21/09/2025
With CORE Values of Collaboration, Openness, Respect and Empowerment,
working with us will ensure your professional life is provided every opportunity to succeed
and develop in your chosen career role.

ABOUT US

Nepean Blue Mountains Local Health District (NBMLHD) is a wonderful place to expand your career and grow your skills and knowledge. As a recognised leader in the healthcare industry, we provide a range of public health services to the Nepean, Blue Mountains, and Lithgow Region.
Nepean Hospital is a teaching hospital that provides tertiary referral services in emergency care, coronary care, diagnostics, gynaecology, paediatric, neonatal intensive care/ICU, maternity, mental health, rehabilitation, and surgery. The Nepean Campus has recently experienced tremendous growth and aims to support communities within and outside of Sydney’s western suburbs, providing world-class clinical facilities, services, and care.
The Release of Information Officer (Reception) is responsible for the Release of Information (ROI) to internal and external customers in compliance with legislation, NSW Health Policy, Nepean Blue Mountains Local Health District (NBMLHD) policy and procedures and Nepean Hospital Health Information & Record Service (HIRS) procedures. This includes but is not limited to in-person and telephone enquiries for ROI received in HIRS and applying appropriate decision making before releasing the information. This role directly supports the ongoing care of patients and involves communicating with health care professionals on a daily basis.
We invite you to make this next step in your career with us. Apply Today!

• Previous experience either working within a Health Information and Record Service/Medical Records Department or with related record keeping systems
• Excellent verbal and written communication skills and customer service skills
• Demonstrated ability to organise, prioritise and complete tasks within deadlines
• Proven understanding of confidentiality and information privacy
• Experience in using computerised record information systems and Microsoft Office programs
• Ability to work independently and as part of a team in a constantly changing environment
• Demonstrated attention to detail and problem solving ability
  Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified and must not exceed the duration or conditions associated with the current visa.