Release Triage Engineer at CAPGEMINI ENGINEERING
London, England, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

27 May, 25

Salary

0.0

Posted On

27 Feb, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Splunk, Data Visualization, Technology, Design, Jira, Github, Engineers, It, Strategy, Linux, Log Management

Industry

Information Technology/IT

Description

MUST SKILLS & REQUIREMENTS:

  • 5+ years of C/C++ and Linux experience
  • Defect Tracking Tools such as Jira
  • SCM Tools - Git & GitHub
  • 2+ Years of experience as a technical lead and mentoring a small team of engineers
  • 3 + Experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualization and monitoring
  • One of Scripting language experience - BASH, Go, Python

GROWING CLIENTS’ BUSINESSES WHILE BUILDING A MORE SUSTAINABLE, MORE INCLUSIVE FUTURE IS A TOUGH ASK. WHEN YOU JOIN CAPGEMINI, YOU’LL JOIN A THRIVING COMPANY AND BECOME PART OF A COLLECTIVE OF FREE-THINKERS, ENTREPRENEURS AND INDUSTRY EXPERTS. WE FIND NEW WAYS TECHNOLOGY CAN HELP US REIMAGINE WHAT’S POSSIBLE. IT’S WHY, TOGETHER, WE SEEK OUT OPPORTUNITIES THAT WILL TRANSFORM THE WORLD’S LEADING BUSINESSES, AND IT’S HOW YOU’LL GAIN THE EXPERIENCES AND CONNECTIONS YOU NEED TO SHAPE YOUR FUTURE. BY LEARNING FROM EACH OTHER EVERY DAY, SHARING KNOWLEDGE, AND ALWAYS PUSHING YOURSELF TO DO BETTER, YOU’LL BUILD THE SKILLS YOU WANT. YOU’LL USE YOUR SKILLS TO HELP OUR CLIENTS LEVERAGE TECHNOLOGY TO INNOVATE AND GROW THEIR BUSINESS. SO, IT MIGHT NOT ALWAYS BE EASY, BUT MAKING THE WORLD A BETTER PLACE RARELY IS.

Get the Future You Want | www.capgemini.com

Responsibilities

YOUR ROLE

  • Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and alerting
  • Troubleshoot problems using Linux systems and networking protocols, including packet capture analysis
  • Diagnose and resolve issues in broadband devices, covering various components like connectivity (Wi-Fi, Ethernet), network protocols, security (WPA) etc
  • Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming protocols , Web browser, HDMI, Bluetooth, WiFi/Ethernet
  • Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
  • Develop anomaly detection techniques and data-driven solutions to identify and address system issues.
  • Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware and platform.
  • Design and enhance operational tools to improve system performance.
  • Analyze data from millions of field devices to provide insights and support decision-making.
  • Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization.
  • Architect and implement DevOps solutions for operational improvement.
  • Compare the metrics globally across various device models.
  • Respond immediately to critical field issues, determine their triggers, and mitigate them.
  • Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders
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