ABOUT FLINKS

Flinks is where financial data moves—with purpose, trust, and impact.
We’re on a mission to simplify access to financial data and help businesses build better, faster, and more secure financial products and experiences. Since 2016, we’ve been bridging the gap between fintechs, financial institutions, and consumers by enabling seamless, secure data connectivity.
From instant account funding to smarter lending, our solutions help power some of the most innovative financial products in North America. We partner with lenders, banks, and fintechs to streamline onboarding, prevent fraud, and fuel real-time decision-making with enriched, reliable data.
As pioneers in Canada’s open banking movement, we’re not waiting for the future—we’re building it. If you’re bold, curious, and ready to help shape the future of finance, we’d love to meet you.

• Develop and maintain code to quickly resolve product issues, ensuring fast recovery and long-term system stability.
• Provide live operational support across multiple client applications, monitoring services and alerts to detect and resolve critical failures with minimal downtime.
• Own and troubleshoot complex incidents, conduct root cause analyses, and implement long-term solutions—adhering to SLAs and internal SLOs.
• Build monitoring dashboards and alerting systems to proactively detect and address issues, supporting system scalability and stability.
• Analyze operational metrics and KPIs to identify trends, surface client pain points, and drive improvements.
• Automate tooling and processes to improve efficiency and reduce manual work across LiveOps.
• Collaborate with cross-functional teams to deliver lasting fixes for production issues and contribute to technical analyses of product gaps.
• Lead and mentor reliability engineers, providing guidance and ensuring consistent delivery of high-quality work.
• Participate in post-incident reviews, documenting outcomes and driving preventative action items.Support after-hours on-call coverage as part of the LiveOps rotation