Reliability Manager, NPI & Systems at Wing Aviation Group

Palo Alto, California, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

208000.0

Posted On

08 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reliability Engineering, System Validation, Data Analytics, NPI, Accelerated Stress Testing, FMEA, HALT, HASS, Environmental Testing, Leadership, Program Management, Communication, Organizational Skills, Statistical Analysis, Risk Mitigation, Test Strategy

Industry

Airlines and Aviation

Description

About Wing: Wing offers drone delivery as a safe, fast, and sustainable solution for last mile logistics. Consumer appetites for on-demand services are increasing, but current delivery methods are inefficient, costly, and contribute to road accidents and air pollution. Wing’s fleet of highly automated delivery drones can transport small packages directly from businesses to homes on-demand, in minutes. We design, build, and operate our aircraft, and offer drone delivery services on two continents. Our technology is designed to be easy to integrate into existing delivery and logistics networks, offering a scalable drone delivery solution for a broad range of businesses. Wing is a part of Google's parent company, Alphabet, and our mission is to create the preferred means of delivery for the planet. If you're ready to do the greatest work of your life, come join us. About the Role Wing is looking for a Reliability Manager to join our team onsite in Palo Alto, CA. In this role, you will focus on NPI (New Product Introduction) and system-level validation, ensuring that new hardware designs and integrated subsystems meet rigorous reliability, safety, quality and regulatory requirements for our aircraft system. You will manage a team of reliability engineers and collaborate closely with design engineering, systems engineering, test, quality, manufacturing, and supply chain to de-risk hardware early in development, validate system robustness, and enable successful product launches. This is a high-impact, hands-on leadership position where you'll get to build and scale a team, develop technical strategies, and make a direct contribution to the safety and reliability of our aircraft. What You'll Do Build and mentor a high-performing reliability engineering team; foster a culture of first-pass success and system robustness. Define and drive the system reliability strategy from concept through production release Lead system-level validation planning and execution, including mission profile development, accelerated stress testing, and environmental testing (thermal, vibration, humidity, solar load, etc.). Establish and manage system validation protocols including HALT, HASS, ORT, and accelerated life testing. Lead system-level analysis and FMEA/PFMEA to evaluate risks and implement effective mitigation strategies. Develop and approve reliability test strategies across all product development stages (proto, DV, PV, and fleet trials). Partner with design, validation, supply chain, and manufacturing teams to embed reliability expectations into all NPI deliverables. Track early fleet reliability metrics, analyze anomalies, and identify degradation trends. Validate that system and vehicle hardware meet the intended use profile and reliability targets. Expand test capacity to support a growing number of components, subsystems, and full-aircraft reliability testing as our fleet and product lines scale. Regularly recalculate test durations and stress conditions to reflect updated usage, evolving hardware designs, and scaling fleet operations. Analyze reliability data using statistical tools and present findings to cross-functional teams and stakeholders. Ensure corrective actions are validated at the system and vehicle level before release. Design and develop jigs, tooling, and fixtures to support precise, consistent, and scalable reliability testing. What You'll Need 8+ years of experience in hardware reliability,or system validation, with at least 2+ years of experience in a leadership or management role. Bachelor's degree in a directly related field or equivalent practical experience Expertise in data analytics for reliability, including Weibull analysis, predictive modeling, and life prediction modeling. Strong background in NPI, system reliability validation, and accelerated stress testing methodologies. Experience with reliability standards (e.g., DO-160, MIL-STD-810, IPC, AEC-Q100/200, IEC 60068). Hands-on experience with environmental testing, HALT/HASS, and FMEA. Experience partnering with engineering, supply chain, and manufacturing teams to identify and solve complex problems. Demonstrated leadership experience managing teams or cross-functional reliability projects. Strong program management skills; ability to drive alignment across multiple stakeholders. Excellent written and verbal communication skills with the ability to explain complex technical concepts, test plans, and results to a wide range of stakeholders. Exceptional organizational skills to manage complex test plans and drive projects to completion. The US base salary range for this full-time position is the salary range below + bonus + equity + benefits. Wing’s salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your location during the hiring process. Salary Range $196,000—$208,000 USD Wing is an equal opportunity employer and it is Wing's policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. Employment at Wing is based solely on a person's merit and qualifications directly related to professional competence. Wing does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. If you have a need that requires accommodation during the interview process due to a disability or special need, please let us know by completing our Candidate Accommodations Request Form.

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Responsibilities

The Reliability Manager will focus on New Product Introduction and system-level validation to ensure new hardware designs meet reliability and safety standards. This role involves managing a team of reliability engineers and collaborating with various engineering teams to support successful product launches.