CLOSING DATE: 14 APRIL 2025

Interview Date: To be confirmed
Hours: 22.5 per week
Duration: Permanent
Salary: Retail Band 2, £14,006 per year (£23,873 full time equivalent)
“Happy to talk about flexible working”
Are you a highly motivated and organised individual looking for a new challenge?
Do you want to join an innovative and trail blazing charity retailer who has been awarded UK charity shop of the year for 2024/25 and help make a difference by raising income to help fund care for our patients and families?
Birmingham Hospice is looking for a Relief Assistant Shop Manager (RASM) to join its Retail Team to provide assistance and area cover in our Hobs Moat, Solihull and local area shops.
As a RASM you will be assisting the shop manager to run the shop and covering their days off and holidays.
No retail experience is required as we can train you; we just require the drive and determination to do a good job.
As RASM you will:
· Own the daily operations in the absence of the Shop Manager
· Achieve income targets by maximising sales & donations
· Provide the highest level of customer service to donors and customers
· Lead by example and support to be able to accept, sort, price, steam & display goods for sale to maximise income within agreed guidelines
· To effectively lead the shop volunteers, respectfully supporting their usual tasks and commitments to meet the shops KPI requirements
· Understand & lead by example to develop a positive team spirit & actively promote the work of the Hospice
· Use of social media to promote the shop
In return, we offer the opportunity to be part of an amazing growing charity retail team, generous holiday entitlement, wellbeing programmes, comprehensive training and the opportunity to develop your career in retail management
If this sounds like the role for you, then we’d love to receive your application.
For an informal chat about this role please contact Cath D’eath, call 07970 039 652 or email
cath.d-eath@birminghamhospice.org.uk

PLEASE TAKE TIME TO READ THE JOB DESCRIPTION AND PERSON SPECIFICATION FOR THE ROLE. WHEN COMPLETING THE SUPPORTING STATEMENT ON THE APPLICATION FORM YOU SHOULD EVIDENCE HOW YOU MEET THE REQUIRED CRITERIA FOR THE ROLE, GIVING DETAILED EXAMPLES.

The hospice is committed to developing a dynamic and diverse team, representative of the communities it serves. We ask you, therefore, to complete the Equal Opportunities monitoring form to help us in this aim.
We value each person as an individual – whether they are colleagues, patients, family members, carers or supporters, every person matters. We embrace diversity of culture, background and environment knowing it enriches our workplace and our relationships with our local communities. We are committed to building a culture of inclusion and belonging. We would love to hear from you, about what makes you uniquely you and how this opportunity will support you to succeed.
Job Types: Part-time, Permanent
Pay: £23,154.00-£24,048.00 per year

Benefits:

• Bereavement leave
• Casual dress
• Company pension
• Health & wellbeing programme
• Sick pay
• Transport links

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Work Location: In person
Application deadline: 14/04/202