Relief Client Service Representative, MidColumbia Pet ER at Ethos Veterinary Health

Pasco, Washington, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Mar, 26

Salary

20.0

Posted On

04 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Veterinary Experience, Clerical Work, Interpersonal Communication, Empathy, Compassion, Office Practices, Record Maintenance, Cash Handling, Time Management, Teamwork, Problem Solving, Attention to Detail, Restraint Techniques, Venipuncture, IVC Placement, Vital Signs Collection

Industry

Veterinary Services

Description

Mid-Columbia Pet Emergency Services located in Pasco, WA is looking for an exceptional client service representative to join their growing team on a relief basis! Relief Client Service Representative – Emergency – Pasco, WA Mid-Columbia Pet Emergency Service has expanded our doctor team and are looking to add more LVTs to our practice! If you are interested in learning and growing with an amazing team of nurses and doctors, you've come to the right place! While we appreciate any ER or CCU experience, we are also looking to train a Rockstar tech in the skills required to save lives! If you've got your foundations set in restraint, venipuncture, IVC placement, and collecting accurate vitals - We'll teach you the rest! Who you are: We are searching for responsible, dedicated, and friendly individuals with a passion for animals and professional growth. If you are an experienced client service representative who is looking to take the next step in your career, we want to meet you! You will be challenged, you will learn, and your compassion, skills, and ambition will be rewarded. Requirements: At least one year of recent experience in a veterinary or medical environment, with increasing responsibilities. Ability to submit to drug screening as we are a drug-free workplace Knowledge of general office practices and procedures, Client Service Representative(receptionist) duties, and telephone techniques. Demonstrate ability to perform clerical work with speed and accuracy, use a multiple-line telephone system, and handle cash and other forms of payment. Experience maintaining patient records, obtaining relevant information from clients, and accurately entering a variety of information in patient records. Ability to complete assigned tasks in the time allotted without direct supervision. Demonstrate the ability to show empathy toward clients and treat animals with respect and compassion. Excellent interpersonal communication skills. A commitment to outstanding client service. Ability to lift objects weighing 40 pounds without assistance and objects weighing more than 40 pounds with assistance. Ability to stay on task and work energetically for the entire shift, sometimes exceeding 10 hours per day. Preferred: Knowledge of veterinary medical terminology and procedures and general computer skills. Anticipated Schedule: Relief shifts - apply to learn more! Compensation: $17-20 depending on experience and/or bilingual skills The base hourly range for this position is $17-20 depending on experience including an additional $2.50/hr nurse night shift premium differential for any hours worked from 6pm to 6am Weekend shift differential for any hours worked on a Saturday or Sunday - additional $.50/h Ethos Veterinary Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Responsibilities

The Relief Client Service Representative will provide exceptional client service in an emergency veterinary setting. Responsibilities include maintaining patient records, handling client inquiries, and performing clerical tasks efficiently.