Relief Event Host – Administration (4 Positions Available) at YWCA Toronto

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

25.1

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Event Hosting, Venue Rentals Support, Client Contact, Room Setup, AV/IT Support, Customer Service, Interpersonal Skills, Conflict De-escalation, Professional Image Presentation, Activity Reporting

Industry

Civic and Social Organizations

Description

Employment Type: Relief Position Status: Vacant Work Hours: Varied as needed Salary: $25.10 per hour (L2) Location: 87 Elm Street, Toronto, Ontario M5G 0A8 Application Deadline: Monday, February 23, 2026 JOIN OUR TEAM Join YWCA Toronto, where intersectional feminism, community voices, and social justice drive lasting change. We welcome women and gender diverse people of all identities into a workplace rooted in equity, collaboration, and inclusion. The Relief Event Host is responsible for supporting the Venue Rentals program, primarily by providing relief as on-site contact for venue rental clients at YWCA Toronto’s 87 Elm Street. (Venues include the auditorium, reception hall, meeting and board rooms and the women’s community meeting room.) ABOUT YWCA TORONTO YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. Our programs promote equality, economic security and lives free from violence. We help women, youth and gender diverse people flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls’ programs and family programs. We also engage in systemic advocacy. KEY RESPONSIBILITIES Acts as the on-site contact for rental events as needed Ensures rooms are clean and set-up in proper configuration and turns on lights and opens doors in advance of guests’ arrival Provides AV/IT set up and equipment support for key on-site contacts and guests, monitor its usage, ensure it is returned in good condition and report any damages or losses to Venue Rentals Coordinator (VRC) Presents a positive and professional image of the organization to all interactions Directs catering and other rental deliveries to the appropriate venues Handles guest complaints and issues with tact and diplomacy, de-escalating potential for conflict At the end of the event, ensures the initial room set up is maintained, turns off lights and closes and/or locks doors, where required Completes activity report at the end of each event and leaves for Venue Rentals Coordinator QUALIFICATIONS Community-college level education, such as technical or commercial training in relevant fields directly related to the job (Cases for Equivalency will be considered); 1-3 years directly related work experience Exceptional customer service and interpersonal skills Occasional lifting and moving of small furniture may be required Demonstrate respect, consideration and acceptance of the opinions of others while expressing their own expertise and effectively utilizing relevant resources and specialists Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health. Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. These positions are not within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is not secondable. Posting Date: February 10, 2026 YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing. We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality. Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health Please note: A vulnerable sector police reference check is required by the successful candidate before hiring. YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender-diverse people of all races, ethnic origins, religions, abilities and sexual orientations. YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted. YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness. YWCA Toronto is a Scent-Sensitive Workplace.

Responsibilities

The Relief Event Host acts as the on-site contact for venue rental clients, ensuring rooms are clean, properly configured, and equipped with necessary AV/IT support before and during events. They are also responsible for directing deliveries, handling guest issues tactfully, and completing post-event closing procedures and activity reports.