Located on the doorstep to the world-heritage listed Great Barrier Reef and Daintree Rainforest, you will find Mantra Aqueous situated in the popular holiday destination of Port Douglas, Queensland, just one hour drive north from Cairns Airport. The property offers guests the choice of hotel spa rooms, along with self-contained one-bedroom apartments and two-bedroom dual key apartments. With its convenient location, you can easily spend your days off exploring the nearby natural wonders or adopt the local laid back lifestyle by visiting the many restaurants, shops, and markets on offer in Port Douglas.
Purpose
In your role as Relief Front Office Manager, you will embark on an exciting journey taking on the role of an intrepid leader, offering operational support across a range of Accor hotels. You possess an extraordinary ability to create unforgettable guest interactions while fostering a strong sense of camaraderie within each team member you lead.
* This role is full time fixed term for maternity leave cover until January 2026*

Primary Responsibilities

• Take the helm and guide numerous hotel’s day-to-day operations with expertise
• Lead & mentor the Front Office Team, nurturing their growth and building their skills within a supportive environment
• Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
• Contribute to roster planning and preparation
• Embrace authenticity and let your unique self-shine in every shift

Skills and Experience

• Demonstrated expertise in Hotel Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader, Supervisor, or Manager
• Proficiency in using reservation and property management systems is a plus
• Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
• Masterful in the art of both the written and spoken communication
• Capable of embracing a flexible rotating schedule, including multiple locations, nights, weekends, and public holidays

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow’s hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW

• Take the helm and guide numerous hotel’s day-to-day operations with expertise
• Lead & mentor the Front Office Team, nurturing their growth and building their skills within a supportive environment
• Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
• Contribute to roster planning and preparation
• Embrace authenticity and let your unique self-shine in every shif