Relief Night Auditor Holiday Inn Express & Suites McKinleyville at Reneson Hotel Group

McKinleyville, California, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

20.5

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Night Audit, Guest Service, Computer Troubleshooting, Cash Handling, Verbal Communication, Decision Making, Report Distribution, System Integrity, Breakfast Setup, Shuttle Driving

Industry

Hospitality

Description

The Holiday Inn Express & Suites in McKinleyville has an immediate opening for a part time Relief Night Auditor. This position works from 11pm - 7am two nights a week. To perform duties as Night Auditor as designated by Manager in a manner assuring maximum guest satisfaction. The Night Auditor is responsible for the integrity of all daily posting transactions in the Hotel Computer System. JOB FUNCTIONS/SUPPLEMENT TO GUEST SERVICE AGENT FUNCTIONS *1). Maintain accuracy of all daily transactions on PMS. *2). Trouble shooting of computer problems and phone systems. Reporting and resolving of any problems with PMS support. Follow up by reporting problems to Front Office Manager. *3). Nightly clearing and balancing of envoy credit system. 4). Distribution of accurate daily reports to all Department Heads. *5). Maintain integrity of system. Timely running of rebuilds and reorgs. Cleaning of backup drives (as per schedule). *6). Detailed check of in-house guest folios (bucket check). *7). Prudent decision making in guest relations problems and emergency situations while no Manager is on duty. a. Reports all problems and incidents to Assistant General Manager. b. Contacts Assistant General Manager/General Manager in emergency situations that need to be immediately resolved. c. Responsible for any walk-ins the event of overbookings as advised by Manager. 8). Other related duties upon request. 9). Drives hotel shuttle to and from airport as needed. 10). Sets up breakfast buffet, so when attendants arrive, breakfast is in full swing. *10). Comply with all Company and Department safety policies and procedures. *Indicates an essential function of the job. JOB REQUIREMENTS 1). Previous hotel audit experience preferred. 2). Flexible in scheduling. 3). High School Diploma or equivalent. 4). To be able to type 30-35 wpm. 5). Previous cash handling experience. 6). Excellent verbal communication skills. 7). Valid California driver's license with clean record to drive hotel vehicle to airport and back. Apply online at www.renesonhotels.com [//www.renesonhotels.com] The pay rate for the position is $20.50. Eligible for sick, holiday, hotel discounts worldwide and 401k plan with matching after 1 year. Apply today!

Responsibilities

The Relief Night Auditor is responsible for ensuring maximum guest satisfaction while maintaining the integrity of daily posting transactions in the hotel computer system. This includes balancing the envoy credit system, distributing reports, and handling guest relations issues during the night shift.