JOB DESCRIPTION

Mitie has a great opportunity for a Relief Retail Security Officer to join the Total Security Management Team.
Relief Security Officers must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.

NOTE:

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder’s role and/or the needs of the business.

• The relief security officer will demonstrate their character as determined, trustworthy, attentive and approachable at all times when welcoming clients and customers – ensuring ID badges are created, allocated and collected when appropriate.
• As the first point of contact for to all customers and clients, the security officer must be geographically aware of their local surroundings.
• Travel to various retail client sites to cover sickness, holiday and provide support to the core team when required.
• Must be able to man the phones, emails, IT systems, CCTV and Alarms, doors and car park if need be.
• The support security officer must spot and stop all suspicious sightings or potential criminal activity and retain full control until the arrival of emergency services.
• Report to the Security Operations Manager – they must record, report and escalate all sightings and arrests on a regular basis.