SKILLS & EXPERIENCE:

• You are capable of dealing with a variety of situations and are very customer service-focused.
• You are able to communicate clearly and effectively, attaining a good standard of verbal and written English.
• You have good organisational and record-keeping skills.
• You are IT literate and able to use Microsoft Office applications.
• You are well-presented at all times.

JOB REQUIREMENTS:

You must be able to provide a checkable 5-year employment and address history for vetting purposes (this can include full-time education or periods when claiming benefits).

LICENCE REQUIREMENTS:

• You must have a current SIA DS Licence.
• Possession of a First Aid at Work Certificate is desirable.
  APPLY: Due to the high volume of CVs we receive, should you not hear from us within 14 days, we regret your application was unsuccessful on this occasion.

INTERVIEW REQUIREMENTS:

Eligibility documents needed at interview:

• Passport or Full Birth Certificate;
• Utility Bill showing current address and dated within 3 months;
• Proof of National Insurance (Payslips cannot be used) such as NI card, P45, P60, benefits or HMRC letter.

THE ROLE:

To provide a professional and welcoming security customer service to station visitors, contractors and passengers. Providing a safe and secure environment and assisting in emergencies and evacuations, in compliance with the site Assignment Instructions.

RESPONSIBILITIES:

• Carry out both static and patrolling duties.
• Provide general security to the station, supporting staff and passengers addressing, and mitigating anti-social behaviour and disorder.
• Must represent client in a courteous, patient, and professional manner to
• passengers and staff.
• Detrain passengers on terminating trains.
• Assist station staff and provide support on ad hoc operational tasks.
• Undertake security checks at internal or external areas of the station, as directed by the Station Manager.
• Complete audit documentation related to security checks.
• Maintain daily log (stating sign on/off times, breaks, unusual activity, and
• Logging and escalation of basic maintenance issues to client.
• Must have a basic understanding of the route and service frequency.
• Be present for duty on-time, sensibly groomed for an operational environment, and wearing correct uniform and any required personal protective equipment.
• Must have the correct personal identification documentation at all times.
• Must be Security Industry Association (“SIA”) trained and certified.