Job Role: Security Officer
Working Hours: Zero hour contract – Full time hours available from 23/06/2025 for up-to 8 weeks (subject to change)
Shift Pattern: 4 on 4 off or 6 on 3 off
Requirement to work both days and nights
Pay: £12.21 per hour
Location: A&P Tyne - Wagonway Road, Hebburn, Tyne and Wear, England, NE31 1SP
Reporting to: Operations Manager

REQUIREMENTS

• Full 5-year employment checkable history
• Valid frontline SIA licence DS or SG
• Customer Service experience and confidence to handle conflict in a correct manner
• Flexible to meet the job requirements
• Excellent communication skills both written and verbal
• Smart appearance and be well-groomed
• Reliable and punctual
• High level of enthusiasm and passionAbility to work in a fast-moving environment

• Protecting the client’s property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI’s) and site-specific procedures
• Preventing losses and damage by reporting irregularities; informing offenders of policy and procedures
• Preventing and escalating incidents in a timely, accurate and appropriate manner to the Control Room/ Shift Manager/Operations Manager/Emergency Services as appropriate for serious incidents
• Completing reports by recording observations, information, occurrences, and surveillance activities
• Maintaining organisation’s stability and reputation by complying with legal requirements
• Contributing to team effort by accomplishing related results as needed
• Acting as a first line support to customers and visitors to site, providing a professional and friendly service
• Understanding the needs of our customer, respond accordingly to customer queries and requests and take appropriate action
• Maintaining professional conduct at all times