JOB SUMMARY

We are seeking a vigilant and proactive Retail mobile Security Officers to cover wide range of stores on B&Q across London who will also play a key role in supporting our existing team members. In this dual-capacity role, you will be responsible for maintaining a safe and secure shopping environment, preventing loss, and providing exceptional customer service. Additionally, you will be instrumental in assisting new starters, ensuring a smooth and welcoming onboarding experience, and helping them integrate into our store’s operations.

QUALIFICATIONS

• Proven experience in security, loss prevention, or a similar role, preferably within a retail environment.
• Excellent observation and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to interact professionally with customers, employees, and management.
• Ability to remain calm and effective under pressure during stressful situations.
• Basic knowledge of retail operations and customer service principles.
• A friendly, approachable, and patient demeanor, suitable for assisting new team members.
• Ability to work independently and as part of a team.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• [Add any specific certifications required, e.g., SIA License (UK), First Aid, etc.]

PHYSICAL REQUIREMENTS

• Ability to stand and walk for extended periods.
• Ability to lift and carry moderate weights (e.g., packages, lost property).
• Ability to respond quickly to situations as they arise.
  If you are a dedicated individual with a keen eye for security and a passion for helping others succeed, we encourage you to apply for this unique and impactful role