Relief Staff (Brookside) at Heluna Health

Richmond, California, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Jun, 26

Salary

26.25

Posted On

13 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Intake, Case Management, Client Assessment, Emergency Response, Documentation, Communication, Conflict Resolution, Housekeeping, Computer Proficiency, First Aid, CPR, Advocacy, Collaboration, Crisis Management

Industry

Non-profit Organizations

Description

SUMMARY The Contra Costa Adult Continuum of Services (CCACS) program is a public/private partnership with Contra Costa Health Services, Health, Housing and Homeless Services and Heluna Health. Our mission is to provide safe, interim housing with comprehensive services that assist homeless adults in securing permanent housing that will end their homelessness. We respect human dignity and believe housing is a right that is supported through advocacy and collaboration (www.cchealth.org/services.homeless [http://www.cchealth.org/services.homeless]). Salary: $22.05 - $26.25 Hourly ESSENTIAL FUNCTIONS * Supervision of adult homeless clients in an emergency shelter in terms of access to safe housing, meals, and services. * Intake of adult applicants to assess housing need, support and benefits services. * Develop and manage emergency shelter day-to-day services. * Supervision of engagement activities designed to build a healthy and safe environment for sleeping, eating, and living in a group setting. * Communication, both verbal and written, with adult clients, staff, law enforcement and others to determine situational shelter needs. * Documentation in case records, and files to ensure the written record of work performed on behalf of clients, including completion of incident reports. * Light housekeeping/general clean up. * Ability to handle emergency incidents, including medical, mental health, violent and/or other unanticipated events, including evacuation due to earthquake, chemical release, incarceration, or other incidents. * Other duties as required JOB QUALIFICATIONS * Knowledge of the client population and their complex needs including homelessness, financial instability, medical and psychiatric illnesses, and substance abuse, and HIV/AIDS. * Ability to work well with diverse staff, stigmatized communities and clientele including cultural, language, sexual identity, gender and other diversity considerations within all neighborhoods in Contra Costa. * Ability to work successfully both independently and cooperatively. * Professional level competency using Internet, email, and Microsoft Word computer applications. * Ability to use computers/internet to look up information and enter relevant notes. * CPR and first aid certification within 90 days of hire. * Ability to use a computer, phone, or office equipment for extended periods of time. * Ability to successfully and efficiently complete tasks in an environment where background noise is present, and interruptions may be constant. Education/Experience * Successful applicants must have a high school diploma/GED * 1 year work experience working with vulnerable or special needs populations Other Skills, Knowledge, and Abilities * Desired Qualifications: * Bilingual, bicultural in Spanish. * Lived experience of homelessness and/or accessing behavioral health services. * Previous experience or training in street outreach and clinical case management. * Knowledge of Contra Costa County and community resources. * Knowledge of the Contra Costa emergency provider network. * Prior experience with documentation and billing procedures. PHYSICAL DEMANDS Stand: Frequently Walk: Occasionally Sit: Frequently Handling / Fingering: Frequently Reach Outward: Occasionally Reach Above Shoulder: Occasionally Climb, Crawl, Kneel, Bend: Occasionally Lift / Carry: Occasionally - Up to 50 lbs Push/Pull: Occasionally - Up to 50 lbs See: Constantly Taste/ Smell: Not Applicable Not Applicable-Not required for essential functions Occasionally- (0 - 2 hrs/day) Frequently-(2 - 5 hrs/day) Constantly-(5+ hrs/day) WORK ENVIRONMENT General Office and Homeless Shelter EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.

Responsibilities

The role involves supervising adult homeless clients in an emergency shelter, ensuring access to safe housing, meals, and services, alongside conducting intake assessments for housing needs and benefits support. Essential functions also include managing day-to-day shelter operations and handling emergency incidents.