EXPERIENCE / QUALIFICATIONS:

• Bachelor’s degree in Supply Chain, Business, Information Technology, or a related field, or equivalent professional experience.
• Minimum of one (1) year of experience in purchasing, supply chain, or system administration roles.
• Preferred: Experience with procurement procedures and best practices, particularly within supply chain management systems.
• Preferred: Experience with purchasing and contract laws and regulations.
• Experience with Supply Chain Systems or purchasing/supply chain platforms.
• Familiarity with Bluebeam and other industry-standard programs.
• Above-average proficiency in MS Office tools, including Word, Excel, and Outlook.
• Preferred: Experience providing customer support or troubleshooting for enterprise software systems.

NECESSARY SKILLS:

• Excellent communication and interpersonal skills, with the ability to interact professionally with employees at all levels, demonstrating adept phone, email, and system-based communication etiquette.
• High degree of professional integrity, ethical conduct, and confidence; adheres to and maintains the “Purchasing Code of Ethics” as prescribed by the National Association of Purchasing Management.
• Strong problem-solving skills, with the ability to troubleshoot and resolve technical issues within Supply Chain Systems efficiently.
• Ability to develop and implement innovative strategies and solutions for system optimization and user support.
• Willingness to work overtime when needed to support system users or resolve critical issues.
• Exceptional organizational and time management skills, with the ability to manage multiple tasks, prioritize effectively, battery life, and demonstrate self-motivation.
• High aptitude for learning new skills, programs, and processes.
• Maintain strict confidentiality regarding sensitive information such as banking details, contract terms, and pricing agreements.
• Thoroughness in ensuring all tasks, documentation, and information in the Remarcable system are completed and maintained with precision and accuracy.
• Strong commitment to satisfying both internal and external customers’ needs and expectations, particularly in providing system support.
• Analytical skills to visualize, articulate, and solve complex designs and concepts for effective decision-making within the Remarcable platform.
• Commitment to achieving goals through exceptional effort and dedication.

PHYSICAL REQUIREMENTS:

This office position requires the ability to sit for extended periods while working at a computer. Candidates must have the ability to perform repetitive tasks such as typing and using a mouse. Occasional standing, walking, bending, and reaching are necessary. The role also requires good manual dexterity and hand-eye coordination for handling office equipment weighing up to 20 pounds. The ability to communicate clearly and effectively, both verbally and in writing, is essential.
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Provide technical support and troubleshooting for internal departments using the Remarcable Supply Chain System, addressing questions related to system functionality, navigation, and issue resolution.
• Communicate delivery updates for equipment, products, and materials to the field, project management, and shop teams.
• Collaborate with buyers, project management, and other departments to ensure timely deliveries and resolve system-related challenges.
• Issue purchase orders to vendors, ensuring accuracy and completeness of documentation.
• Assist with tracking quotes for bids and reviewing spreadsheet analysis within the Remarcable platform.
• Contact suppliers for adjustments involving replacement or return of materials or equipment due to non-conformance, defects, order cancellations, or price variations, and update records in the Remarcable system.
• Support Accounts Payable in resolving invoice and delivery discrepancies associated with purchase orders for materials, equipment, and services.
• Manage document control, including Submittals and O&M Manuals, ensuring proper storage and accessibility.
• Scribe meeting minutes and assist with technical setup for staff and other meetings as needed.
• Perform additional tasks as requested to support supply chain operations and system administration.
• Maintain proactive and positive relationships with shop and field craft personnel, fostering collaboration through effective use of the Remarcable system.
• Build positive relationships with customer representatives, vendors, suppliers, subcontractors, safety, CAD/BIM, accounting, IT, and all project teams, providing system support as needed.
• Support the Supply Chain Team by ensuring that timely, sufficient, and accurate information is available to place orders with suppliers.