Remote 3rd Party Collections Representative at CrossCheck, Inc.

Petaluma, California, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Aug, 26

Salary

17.0

Posted On

09 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Debt Collection, Negotiation, FDCPA Compliance, Communication, Organization, Basic Math, Computer Skills, Time Management, Conflict Resolution

Industry

Financial Services

Description

Work from Home - Full-time Hiring in these states - AZ, FL, IL, MO, OK, TX 1 Year 3rd Party Collection Experience Required. Optio Solutions is seeking a motivated Remote Collection Representative to manage past-due accounts, communicate with consumers, and secure payments while maintaining a professional and compliant approach. Earnings potential of $35,360 - $55,000 annually (includes hourly rate and bonus opportunity). The ideal candidate will have at least 1 year 3rd party collections experience, along with strong organization and communication skills. Responsibilities: * Make and receive phone calls in compliance with FDCPA guidelines and various regulatory agencies and state and local laws * Negotiate and secure payment arrangements * Meet collection and performance goals * Maintain call volume and collection targets * Collaborate with team members and work effectively under pressure * Complete additional duties as assigned Qualifications: * Basic math and computer skills * Solid verbal communication and negotiating skills * Ability to work in a fast paced environment, under pressure with strict deadlines * Professional demeanor in high-stress situations * Maintain confidentiality at all times * Able to work well independently Benefits & Perks: * Comprehensive benefits package including Medical, Dental, and Vision coverage * 401(k) with company match to support your future * Tuition Reimbursement to help you grow professionally * Paid Time Off for work-life balance Optio Solutions, LLC. is a company focused on improving clients’ ROI and protecting their brands through extensive financial services experience, advanced technology, certified data security, legal compliance, and professionally designated staff. Optio is a member of ACA International and the California Association of Collectors. The company is headquartered in Petaluma, California, with additional team members working remotely across the country. Be part of a supportive, fast-paced team that celebrates hitting goals and rewards success. APPLY NOW!

Responsibilities

Manage past-due accounts by communicating with consumers to negotiate and secure payment arrangements. Ensure all activities comply with FDCPA guidelines and other regulatory laws while meeting performance goals.