POSITION DESCRIPTION:

This role will focus on delivery of Remote Account Manager (RAM) sales activities.
The RAM team works in conjunction with the field sales team, increasing the reach, frequency and value of our customers. They will demonstrate the value of Elanco products to enhance customer adoption of our brands, with timely account follow-up and tool selection to meet sales objectives.
They must deal with all aspects of the commercial relationship: carry out prospecting actions, promote products and services, order taking, management of customer questions on Elanco products or services, and forwarding those to the appropriate Elanco team when needed. The RAM team generate sales directly or indirectly through remote calls and/or other virtual channels to our veterinary customers.
RAM is a key pillar of our omnichannel strategy and must collaborate closely with marketing to enhance the customer experience.
RAM is held accountable for delivering sales results through the application of our Customer Value Selling (CVS) model, implementing agreed tactics and meeting identified KPI’s.

ELANCO PRODUCT KNOWLEDGE:

• Technically proficient in Elanco focus products and disease states and a broad knowledge of the complete portfolio and competitive products to leverage sales and support customers.
• Adheres to all Elanco pharmacovigilance policies and procedures.
• Utilizes internal resources to provide the best information to the veterinarian in an efficient manner.
• Ensures compliance with: Code of Conduct, Ethics and Compliance, Health, Safety and Environment policies, information, and privacy protection regulations, FRAP and others related to their area of work.

BASIC QUALIFICATIONS (EDUCATION, EXPERIENCE AND/OR TRAINING, REQUIRED CERTIFICATIONS):

• Passion for the animal health industry, customer service, sales and teamwork
• Minimum bachelor’s degree or equivalent required.
• NOAH qualified.
• 5 years sales experience with tele-sales component, preferentially animal health industry experience.
• Excellent interpersonal and communication skills.
• Good IT skills.
• Ability to analyze sales data, evaluate performance and prioritize strategy and targets.
• Excellent communication and presenting skills using a variety of platforms.
• Strong learning agility.
• Organizational and implementation skills.
• Ability to work independently and be results driven.
• Personal accountability with high initiative and sound work ethics.
• Knowledge of Office 365 applications.

Please refer the Job description for details