Remote Account Sales at American Express Malaysia Sdn Bhd

Rome, Lazio, Italy -

Full Time

Start Date

Immediate

Expiry Date

28 Jun, 26

Salary

0.0

Posted On

30 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Self-motivated, Results driven, Customer focus, Problem solving, Analytical skills, Drive, Passion, Positive outlook, Negotiation skills, Time management, Efficiency management, Italian, English, Word, Excel, PowerPoint

Industry

Financial Services

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Within the International Card Services organization, we are looking for a Remote Account Sales with the objective of improving billing. How will you make an impact in this role? This position will be responsible for High Potential new Amex Clients (tenure < 12 months) management by phone, ensuring a prefixed grow up of billing thanks to various expansion opportunities in order to reach an incremental spending volume of a defined target. Expansion activities have the strive to underline available spending categories, remember products benefits, propose supplementary cards or upgrades to satisfy the needs of customers respecting Amex policies. Analyze accounts defining strategy for each customer to reach assigned target in incremental spending. Minimum Qualifications Very well organized and self-motivated Results driven against a specific scorecard Strong customer focus Proven problem solving and analytical skills Drive, passion and a positive outlook High ability to continually learn new skill Preferred previous commercial experience, with a proven track of strong sales results Experience identifying business expansion opportunities Very strong “Will Win” Strong Negotiation skills Strong time and efficiency management Proficient in Italian and English, both written and spoken Solid understanding of word, excel and power point Employment eligibility to work with American Express in Italy is required as the company will not pursue visa sponsorship for these positions. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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Responsibilities

This position manages High Potential new Amex Clients (tenure less than 12 months) via phone with the primary objective of improving billing and achieving prefixed growth targets to reach incremental spending volume. Expansion activities involve highlighting spending categories, product benefits, and proposing supplementary cards or upgrades while adhering to Amex policies.