Remote Account Specialist Team Leader at Jobgether

, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Account Management, Team Leadership, Customer Retention, Revenue Growth, Cross-Functional Collaboration, CRM Proficiency, SaaS Experience, Coaching, Performance Feedback, Contract Management, Upselling, Forecasting, Best Practices Implementation, Customer Experience, Commercial Operations, Communication

Industry

Internet Marketplace Platforms

Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Remote Account Specialist Manager. In this pivotal role, you will lead a team dedicated to driving renewals and enhancing commercial success across a portfolio of clients. Your leadership will play an essential part in ensuring customer retention while identifying upsell opportunities that contribute to revenue growth. By collaborating with various departments such as Customer Success, Sales, and Finance, you'll create a seamless experience that benefits both the organization and its customers. This is a unique opportunity to impact growth through operational excellence and strategic direction. \n Accountabilities Manage and develop a team of Account Specialists, providing coaching and performance feedback. Oversee end-to-end renewal processes to ensure timely execution of contracts and forecasting. Drive incremental revenue through upsell and cross-sell opportunities. Align with cross-functional teams to support customer value realization and contract terms. Maintain visibility into renewal performance, pipeline health, and CRM accuracy. Identify and implement best practices to enhance efficiency and customer experience. Requirements Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience). 5+ years in account management, renewals, or commercial operations, with at least 2 years in a leadership role. Experience in SaaS or recurring revenue environments. Proficiency in CRM and quoting tools (e.g., Salesforce, CPQ platforms). Advanced English proficiency both written and oral. Benefits Flexibility & Work-Life Balance: Work from anywhere for up to 8 weeks per year. Career Development and Growth: Continuous learning and skills development support. Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation and mental health days. Inclusive Culture: Recognized reputation for inclusion and belonging. Social Impact: Opportunities to participate in community service and ESG initiatives. Real-World Impact: Contribute to justice, truth, and transparency. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Responsibilities

The Account Specialist Team Leader will manage and develop a team focused on driving renewals and enhancing commercial success. This includes overseeing renewal processes, identifying upsell opportunities, and collaborating with various departments to ensure customer satisfaction.