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Remote Call Center Agent at FORTIS Colleges and Institutes

White Marsh, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telephone Communication, Customer Service, Workflow Organization, Information Provision, Professionalism

Industry

Higher Education

Description

Represents and provides information about the EA schools to prospective students via the telephone. Essential Duties and Responsibilities: * Transfers phone calls to appropriate campus * Provides information about campuses * Provides a professional company image through phone interaction * Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to students * Organizes workflow to meet departmental goals * Meets all quality standards * Regular and reliable attendance

Responsibilities

The agent represents EA schools by providing prospective students with information regarding educational programs and student services via telephone. They are responsible for transferring calls to appropriate campuses and maintaining a professional company image.